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May 20, 2020

Offline courses

Ashridge Executive Education
In today’s hectic and complex business environment, managers and leaders must influence and persuade others by creating successful and effective working relationships. The ability to influence is critical to impact, reputation, and success. Gaining buy-in from internal and external stakeholders...
May 20—22, 2020
3 days in Berkhamsted, United Kingdom
5,625 USD
4 more dates
IFF Training
This two-day training programme covers AI in banking by looking at current global best practices in each of the ten levels. We compare, synthesize, analyse and discuss the available best practices and take them to the next level: applicability in your organisation. LEVEL ONE: Understanding the...
May 20—21, 2020
2 days in London, United Kingdom
2,999 USD
2 more dates
Brookings Institution
Research shows your thinking habits affect how you respond to challenges and opportunities. Negative habits can undermine the success you work so hard to achieve. Examine the seven factors that comprise resilience, four practical skills that make your thinking more flexible and accurate, and five...
May 20—21, 2020
2 days in Washington, District of Columbia, United States
1,995 USD
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IFF Training
The world of corporate finance is continually advancing, bringing with it increased levels of sophistication and corporate activity. It is crucial, therefore, that external advisors and corporate management now focus more than ever on the corporate financial strategy they employ. Because of its...
May 20—22, 2020
3 days in London, United Kingdom
4,499 USD
1 more date
Management Concepts
The development of realistic and compliant budget proposals for Federal grant applications requires extensive planning and detail. You will develop a budget worksheet and narrative based on common Federal grant requirements. You will walk through the process, including requirements gathering,...
May 20, 2020
1 day in Washington, District of Columbia, United States
Management Concepts
Many budget and program analysts understand the nuances of the budget process, but understanding how to leverage Microsoft Excel to analyze budgets and finances is a value-added skill for any organization. This skill is critical to the accurate and timely preparation of budget worksheets. After...
May 20—22, 2020
3 days in Washington, District of Columbia, United States
Management Concepts
Revolving funds and reimbursables are integral to an organization’s ability to sustain operations. Understanding the accounting principles used in business operations is integral to the success of Federal financial managers responsible for these functions. You will learn the procedures related to...
May 20—22, 2020
3 days in Washington, District of Columbia, United States
Impact Factory
Keep your delegates engaged and interested to make their learning meaningful and lasting People expect a lot when they go on a course, and a 'run of the mill' training puts people to sleep. Training should be about enlivening, inspiring and motivating people. It should give them simple usable...
May 20, 2020
1 day in London, United Kingdom
1,243 USD
7 more dates
Management Concepts
What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the success of all leaders. As the first step to seeking out opportunities for growth, you will learn...
May 20—22, 2020
3 days in Washington, District of Columbia, United States
1,079 USD
29 more dates
Impact Factory
Build your confidence and practice your impact to achieve the outcomes you want This course does exactly what it says on the tin - each delegate will look at themselves, the choices they make and what they could do differently. It would be great to change other people, but life's too short and...
May 20, 2020
1 day in London, United Kingdom
1,062 USD
20 more dates
Management Concepts
Auditors and those impacted by audits must understand the various components of performance audits as outlined in the Generally Accepted Government Auditing Standards (GAGAS). After using a design matrix tool that assists in planning, you will learn other standards and techniques for conducting...
May 20—22, 2020
3 days in San Antonio, Texas, United States
Management Concepts
As today’s organizations evolve, leadership strategies must evolve as well. By building on established leadership practices, you will learn advanced leadership skills and techniques to engage your organization strategically through culture change. Gain the ability to lead others through learned...
May 20—22, 2020
3 days in Denver, Colorado, United States
1,129 USD
19 more dates

Online courses

School of Hotel Administration
Your marketing efforts are generating demand. While increased demand naturally drives business and success, it does come with specific sets of challenges. Mitigating these challenges requires a keen understanding of demand management. In essence, demand management requires us to ask, “How should...
May 20, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
May 20, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
May 20, 2020
Online course
School of Hotel Administration
Rarely does a single factor alone predict an outcome, which is why decision making is never as simple as we would like it to be. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you will use foundations in probability to describe...
May 20, 2020
Online course
1,380 USD
24 more dates
School of Hotel Administration
In this course you will learn to focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. In this course you will be provided with a number of tools that enable you to select employees who have a strong service...
May 20, 2020
Online course
Management Concepts
Every organization faces the risk of financial loss due to fraud, but maintaining an effective audit function can help reduce that risk. Auditors will expand their knowledge of fraud detection and prevention to effectively perform their duties. Through a traditional classroom setting, you will be...
May 20—22, 2020
Online course
School of Hotel Administration
While guests may not see much of the “back-of-house” areas of a hotel, the functions these areas serve are critical in full-service hotels. The rooms division must clean and support guestrooms; the kitchen and wait staff must prepare and serve fine food and beverages; the front office and...
May 20, 2020
Online course
School of Hotel Administration
In this course, you will discover how catering and special events are different from other food and beverage businesses and examine recommended strategies for effectively communicating with your clients. Next, you will explore the economics of catering and special events and develop strategies...
May 20, 2020
Online course
School of Hotel Administration
Learn about the decision frameworks financial professionals use to arrive at the company's optimal capital structure. Obtain a thorough understanding of the strategic considerations involved in raising funds for the purpose of investing in projects. Find out how capital structure decisions at the...
May 20, 2020
Online course
School of Hotel Administration
Information is essential in order for your services marketing efforts to succeed. Without relevant and accurate information, every decision you make will suffer from bad input. A well-run marketing information system captures, organizes, analyzes, and interprets data from a wide variety of...
May 20, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
May 20, 2020
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
May 20, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
May 20, 2020
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
May 20, 2020
Online course
School of Hotel Administration
Your operation’s brand is comparable to having a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it’s one of the most detail-oriented, scientific...
May 20, 2020
Online course
School of Hotel Administration
One of the most important aspects of a manager's job is to evaluate the feasibility of new initiatives and to make sound investment decisions. This includes conducting a thorough and reliable analysis using the appropriate financial decision-making tools. In this course, participants will learn...
May 20, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
May 20, 2020
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
May 20, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
May 20, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
May 20, 2020
Online course
School of Hotel Administration
Among the swirl of activity in food and beverage service, financial management is a function that sometimes loses priority, despite its vital function. Understanding and managing your food and beverage operation’s income statement (profit and loss statement) can lead to better decision making...
May 20, 2020
Online course
School of Hotel Administration
Throughout this course you will learn to identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. You will be presented with the key skills required to assess, guide, and motivate service employees’ performance. You will practice the...
May 20, 2020
Online course
School of Hotel Administration
In order for developers and designers to successfully design a full-service hotel, they must have a strong grounding in foundational concepts relevant to the hospitality industry. These include market segmentation, hotel types and classifications, hotel branding, and the players involved in a...
May 20, 2020
Online course
School of Hotel Administration
When your restaurant is busy, you might think it isn't possible to generate any additional revenue. However, in this course Professor Sheryl Kimes will provide you will a set of tools you can use to optimize your table mix so it better reflects the mix of parties you have coming in through the...
May 20, 2020
Online course
School of Hotel Administration
In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...
May 20, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
May 20, 2020
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
May 20, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
May 20, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
May 20, 2020
Online course
School of Hotel Administration
How can you increase revenue when your restaurant is slow and not performing to capacity? In this course, Professor Kimes will discuss several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow. First you will consider how to maximize...
May 20, 2020
Online course
School of Hotel Administration
In today's competitive foodservice environment, owning or managing a restaurant is a challenging prospect. To increase your chances of success, you need a proven system of data-driven tools focused on profits, not just costs. In this course Professor Kimes will guide you through the restaurant...
May 20, 2020
Online course
Management Concepts
Successful performance audits establish precise objectives followed from investigation through the determination of corrective actions. You need to focus on these objectives throughout planning, field work, and reporting. You will gain an understanding of the importance of objectives to the audit...
May 20—21, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
May 20, 2020
Online course
School of Hotel Administration
To make a business decision, you need relevant information and reliable data. But even with the right data, you still need the skills to properly analyze it—and that can make the difference between a good and bad decision. Cornell Hotel School Professor Chris Anderson guides you through an...
May 20, 2020
Online course
1,380 USD
24 more dates
School of Hotel Administration
Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing...
May 20, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
May 20, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
May 20, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
May 20, 2020
Online course
School of Hotel Administration
Segmenting the customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, managers can target them accordingly by setting prices that will help them win business over their competition. Without proper segmentation,...
May 20, 2020
Online course
School of Hotel Administration
Course Focus Your employees are the heart of your food and beverage operation, and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly...
May 20, 2020
Online course