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January 15, 2020

Offline courses

Center for Creative Leadership
Managing others requires new skills to handle new challenges. Maximizing Your Leadership Potential guides participants in making the shift from successful individual contributor to effective manager – one of the biggest and most difficult transitions for any leader. Understanding others,...
Jan 15—17, 2020
3 days in San Diego, California, United States
4,400 USD
14 more dates
Sauder School of Business
Negotiate with Skill and Confidence to Achieve Better Results This workshop provides a comprehensive introduction to negotiations. You will learn effective strategies and techniques for a variety of negotiation situations: from two-party/single issue, to complex negotiations involving multiple...
Jan 15—17, 2020
3 days in Vancouver, British Columbia, Canada
1,887 USD
3 more dates
CIPD
Discover tools, techniques and tips for adapting and responding to the changing world of work, current working practices and emerging expectations of the workforce. There’s an increasing need for organisations to respond and adapt to globalisation; as well as technology, virtual working and...
Jan 15—16, 2020
2 days in London, United Kingdom
1,199 USD
4 more dates
University of Salford, Manchester
The IoD course – Role of the Director and the Board (Certificate Programme) – is a six-section training programme that offers an essential introduction to directors’ duties. During the two-day course, you’ll focus on the legal responsibilities and key duties of directors, corporate governance and...
Jan 15—16, 2020
2 days in Salford, United Kingdom
2,826 USD
4 more dates
CIPD
Build your knowledge and understanding of a range of core HR activities underpinning effective HR practice, with this two day course. Benefits By the end of the HR in Practice course, you'll be able to: review the contribution of good HR practice in achieving company objectives apply...
Jan 15—16, 2020
2 days in London, United Kingdom
1,374 USD
7 more dates
American Management Association
Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport...
Jan 15—17, 2020
3 days in St. Pete Beach, Florida, United States
2,545 USD
37 more dates
American Management Association
Acquire essential finance skills in 2 Days Can you demonstrate your value and ROI to your boss? Are you able to interpret financial reports and make decisions based on the data they provide? Can you draft an accurate budget? Can you justify your ideas in dollars and cents? You didn’t get to...
Jan 15—16, 2020
2 days in Atlanta, Georgia, United States
2,445 USD
54 more dates
American Management Association
Develop the crucial management tools to help fully lead and motivate your team to higher productivity. Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss and senior management who have...
Jan 15—16, 2020
2 days in New York, New York, United States
2,345 USD
49 more dates
American Management Association
Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately, these same...
Jan 15—17, 2020
3 days in New York, New York, United States
2,445 USD
58 more dates
American Management Association
Calling on major accounts is time-consuming and risky. With account management training, develop the strategy that will get you the best return on your investment! You can no longer afford to expend energy on account development without a plan or focus. Major account selling requires a long...
Jan 15—17, 2020
3 days in Chicago, Illinois, United States
2,445 USD
3 more dates
American Management Association
Develop the best strategic planning to support your company’s goals. This course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic thinking. Gain a wider perspective of management practice through breakout sessions, exercises,...
Jan 15—16, 2020
2 days in New York, New York, United States
2,645 USD
18 more dates
American Management Association
Gain the core management skills you need to succeed! This seminar will teach you how to manage people and give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance. Using...
Jan 15—16, 2020
2 days in Chicago, Illinois, United States
2,545 USD
81 more dates
The Chartered Institute of Marketing
Every marketer needs to know how to implement campaigns using a range of digital marketing tools and techniques. This practical one-day course will equip you with the knowledge to plan and run effective digital communications campaigns using all the key digital channels. You will learn how...
Jan 15, 2020
1 day in London, United Kingdom
NUS Institute of Systems Science
Organisational Innovation is the key to driving higher value, productivity and continued living standards in the economy. Increasingly most design and innovation initiatives incorporate a technology element and so it’s critical that managers and leaders from across the organisation know how to...
Jan 15—16, 2020
2 days in Singapore, Singapore
1,245 USD
Explore
NUS Institute of Systems Science
Mobile devices have become the essential delivery platform for business. Businesses recognise that mobility solutions are becoming their main channel when reaching out to their employees, customers and partners. The driving forces include improving internal communication, boosting customer...
Jan 15—17, 2020
3 days in Singapore, Singapore
2,101 USD
Explore
Management Concepts
For many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure that you’re communicating clearly and confidently? Learn to create and organize content, to write compelling introductions, and...
Jan 15—17, 2020
3 days in Washington, District of Columbia, United States
1,079 USD
23 more dates

Online courses

Rutgers Business School
Digital marketing is no longer an emerging medium; your consumers regularly make decisions about your company online – long before any traditional communications permeate the mind. Effective integration is key, but leading your team or directing outside marketing partners can become overwhelming...
Jan 15—Apr 8, 2020
Online course
3,495 USD
1 more date
Harvard Business School
Jan 15—Mar 11, 2020
Online course
1,600 USD
2 more dates
Harvard Business School
Jan 15—Mar 11, 2020
Online course
1,600 USD
1 more date
Harvard Business School
Jan 15—Mar 11, 2020
Online course
1,600 USD
2 more dates
Harvard Business School
Jan 15—Mar 11, 2020
Online course
1,600 USD
2 more dates
Harvard Business School
Jan 15—Feb 26, 2020
Online course
1,750 USD
2 more dates
Harvard Business School
Jan 15—Mar 11, 2020
Online course
1,600 USD
2 more dates
Harvard Business School
Jan 15—Feb 26, 2020
Online course
1,600 USD
2 more dates
School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Jan 15, 2020
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Jan 15, 2020
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Jan 15, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Jan 15, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Jan 15, 2020
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Jan 15, 2020
Online course
School of Hotel Administration
Rarely does a single factor alone predict an outcome, which is why decision making is never as simple as we would like it to be. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you will use foundations in probability to describe...
Jan 15, 2020
Online course
1,380 USD
21 more dates
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Jan 15, 2020
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Jan 15, 2020
Online course
School of Hotel Administration
Meeting rooms, food and beverage areas, and other public spaces in full-service hotels can be important revenue generators while also attracting new guests and maintaining their loyalty. Hotel planners and designers must carefully consider the needs of their target market and develop public...
Jan 15, 2020
Online course
Management Concepts
Today’s workplaces include five generations of employees, adding a layer of complexity to how we communicate and work together. Generational differences between colleagues can provide many benefits to a team or organization. You will learn to work successfully alongside all coworkers by taking an...
Jan 15, 2020
Online course
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Jan 15, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Jan 15, 2020
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Jan 15, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Jan 15, 2020
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
Jan 15, 2020
Online course
Management Concepts
Agile approaches to IT procurement have become more common in Federal acquisition. With guidance from the TechFAR Handbook and the Digital Services Playbook, you will learn the strategies for applying Agile practices and how to execute them in your own IT procurements. Real-world scenarios will...
Jan 15, 2020
Online course
Management Concepts
Auditors responsible for Federal financial audit statements ensure organizations comply with the requirements of legislation such as the Chief Financial Officers (CFO) Act. With an obligation to the American public of ensuring accountability and transparency of tax dollar spending, auditors must...
Jan 15—17, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Jan 15, 2020
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Jan 15, 2020
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Jan 15, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Jan 15, 2020
Online course
Management Concepts
Successful grants managers understand how the Federal cost principles affect their awards. Gain a firm grounding and practical experience in the concepts central to cost principles by applying them to different recipient types. Use the cost principles throughout the grants lifecycle: budget...
Jan 15—16, 2020
Online course
American Management Association
Build trust, commitment, and use agility to meet every business challenge Good business teams produce results during times of prosperity. It’s a different story during times of change and uncertainty, when only prepared and motivated teams have the agility, focus and motivation to successfully...
Jan 15, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Jan 15, 2020
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Jan 15, 2020
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Jan 15, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Jan 15, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Jan 15, 2020
Online course
School of Hotel Administration
Course Focus Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the...
Jan 15, 2020
Online course
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Jan 15, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Jan 15, 2020
Online course
School of Hotel Administration
To make a business decision, you need relevant information and reliable data. But even with the right data, you still need the skills to properly analyze it—and that can make the difference between a good and bad decision. Cornell Hotel School Professor Chris Anderson guides you through an...
Jan 15, 2020
Online course
1,380 USD
21 more dates
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Jan 15, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Jan 15, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Jan 15, 2020
Online course
School of Hotel Administration
Segmenting the customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, managers can target them accordingly by setting prices that will help them win business over their competition. Without proper segmentation,...
Jan 15, 2020
Online course
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Jan 15, 2020
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Jan 15, 2020
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Jan 15, 2020
Online course