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October 23, 2019

Offline courses

CEIBS
This intensive four-day programme explores Western-style marketing strategies that are appropriate for China. Participants will learn to work with the latest market-driven strategies that have been developed in the West, and apply them in the context of China’s market dynamics. They will also...
Oct 23—26, 2019
4 days in Beijing, China
5,471 USD
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The University of Auckland Business School
Improve your financial acumen to understand what the numbers are telling you for better decision making. Are you comfortable conversing in the language of finance relating to the performance of your team and organisation? This short course gives managers an appreciation of the differences...
Oct 23—24, 2019
2 days in Auckland, New Zealand
1,311 USD
2 more dates
IMD Executive Education
Master digital leadership: Change how you and your team work Recognize your strengths and weaknesses in the digital leadership space and improve where needed to become an effective leader in this new environment Get hands-on practice with the skills and capabilities to lead in disruptive...
Oct 23—25, 2019
3 days in Lausanne, Switzerland
4,994 USD
2 more dates
INSEAD Business School
The International Directors Programme is our flagship course in corporate governance and is a unique educational experience that aims to develop effective directors for the global business scene. Today’s supervisory boards have to contend with a host of new pressures, challenges and risks in...
Oct 23, 2019—Apr 1, 2020
11 days in Fontainebleau, France
19,780 USD
6 more dates
Ivey Business School
Oct 23—25, 2019
3 days in Toronto, Ontario, Canada
3,769 USD
1 more date
Cambridge Judge Business School Executive Education
In a working environment increasingly characterised by rapid change and uncertainty and an ever-strengthening imperative for higher performance, leaders and managers know they have to get the best from their employees and the best from themselves in order to develop an effective workplace. This...
Oct 23—25, 2019
3 days in Cambridge, United Kingdom
4,931 USD
2 more dates
Harvard DCE
Oct 23—24, 2019
2 days in Cambridge, Massachusetts, United States
2,850 USD
3 more dates
Georgia Tech Professional Education
Take the next step toward earning your Certified in Logistics, Transportation and Distribution (CLTD) certification! Designed to cover key learning points of the APICS CLTD Learning System, this accelerated boot camp will help you master the essential knowledge to meet today’s supply chain...
Oct 23—25, 2019
3 days in Atlanta, Georgia, United States
2,400 USD
1 more date
UNSW Business School
Shape the future, lead the change and build competitive advantage. Designed for leaders who are ready to shape the play, rather than merely responding to it, this course challenges traditional top-down approaches to strategy. Working on a live strategic challenge, you will experience a...
Oct 23—25, 2019
3 days in Sydney, Australia
3,685 USD
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SIM Professional Development
Introduction Overall introduction to the Job of the Manager (JOMAN) Have you recently taken on added responsibilities, been preparing for a career transition, promoted or have years of work experience but not formally guided in management and leadership skills? JOMAN is a uniquely...
Oct 23—25, 2019
3 days in Singapore
1,515 USD
1 more date
IMD Executive Education
What is blockchain technology? How does bitcoin work and how do these new technologies affect your industry's future? From cryptocurrencies to ICOs, from fintech companies to robo-advising, finance innovations are impacting not only the way financial intermediaries operate, but also the way your...
Oct 23—25, 2019
3 days in Lausanne, Switzerland
4,994 USD
2 more dates
Smith School of Business
A global arms race of data analytics is underway, impacting virtually every business in every sector. In order to survive, compete and ultimately win, organizations must transform business models dramatically – from product-centric to customer-centeric models. Led by world-renowned faculty and...
Oct 23—25, 2019
3 days in Toronto, Ontario, Canada
3,732 USD
2 more dates
GIBS Business School
The art of differentiating your organisation through exceptional customer service. Approximately 70% of South Africa’s GDP is made up of service businesses. However, even if you are a product marketer, knowing how to position and differentiate your company through services marketing, can give...
Oct 23, 2019
1 day in Sandton, South Africa
489 USD
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Nanyang Technological University Center for Continuing Education
A basic knowledge of business and corporate finance is essential for any non-financial management and professionals to function effectively in his/her current capacity. The ability to understand financial jargons is not only useful as a life skill, but a much needed requirement for non-financial...
Oct 23—24, 2019
2 days in Singapore
458 USD
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Sauder School of Business
Successfully manage the procurement process from beginning to end This workshop develops fundamental procurement process knowledge and skills that you can apply immediately in all aspects of effective business and project procurement. Learn a step-by-step process for converting business and/or...
Oct 23—24, 2019
2 days in Vancouver, British Columbia, Canada
1,504 USD
1 more date
Fitch Learning
The overall goal of this intensive three day case study based workshop is to give participants a structured approach to the credit analysis of different types of NBFI; finance and leasing companies, securities companies (brokers and broker dealers), and investment funds and asset managers (funds...
Oct 23—25, 2019
3 days in New York, New York, United States
3,895 USD
2 more dates
Aalto University School of Business
Improve Your Financial and Analytical Competence and Become a CEFA Holder The Certified European Financial Analyst (CEFA) program provides uniform high-level standardized training for investment and finance professionals leading to the highly respected CEFA qualification, which is accredited in...
Oct 23, 2019—Apr 24, 2020
25 days in Helsinki, Finland
10,909 USD
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Haas School of Business
Command Your Leadership Stage Through a Storytelling Experience MAKE A BIGGER IMPACT Use your unique, authentic style to motivate & inspire. FOCUS ON AUTHENTICITY Demonstrate your unique presence through communication, conviction, intention, and knowledge. ABOUT THE PROGRAM Learn how to...
Oct 23—25, 2019
3 days in Berkeley, California, United States
5,540 USD
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Human Capital Institute
At HCI, we believe that managers have the ultimate responsibility for developing and engaging talent to drive the business forward. HR and L&D leaders must support the relationship between people leaders and their teams early and consistently by formalizing the development of people leaders. ...
Oct 23—24, 2019
2 days in Miami, Florida, United States
1,995 USD
10 more dates
Human Capital Institute
We have completely rebuilt and revitalized our signature certification program, Strategic HR Business Partner (sHRBP)! The HR space has witnessed a significant shift in mindset. It’s no longer enough to be a functional expert. HR is now widely viewed as a critical business function. HR’s agenda...
Oct 23—25, 2019
3 days in Melbourne, Australia
2,750 USD
34 more dates
Carlson School of Management
Learn how machine learning and artificial intelligence can propel insight discovery, informed decision-making, and rapid action. Leaders across all functional areas including marketing, finance, information systems, operations and HR with P&L or significant project/functional responsibility will...
Oct 23—25, 2019
3 days in Minneapolis, Minnesota, United States
4,500 USD
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Sauder School of Business
Negotiate with Skill and Confidence to Achieve Better Results This workshop provides a comprehensive introduction to negotiations. You will learn effective strategies and techniques for a variety of negotiation situations: from two-party/single issue, to complex negotiations involving multiple...
Oct 23—25, 2019
3 days in Vancouver, British Columbia, Canada
1,881 USD
3 more dates
Alberta School of Business
In this course, you will gain a general understanding of Alberta’s legal environment, including constitutional, administrative, contract and tort law. The course examines how laws are created and interpreted and examines the constitutional framework of government in Canada, with an emphasis on...
Oct 23—Nov 5, 2019
4 days in Edmonton, Alberta, Canada
1,055 USD
1 more date
CIPD
Design and manage facilitation processes that will ensure successful outcomes and gain the commitment of all those involved. It's becoming a crucial skill for managers across the organisation to underpin facilitation processes. Also, it's a useful addition to the skill set for anyone leading...
Oct 23, 2019
1 day in London, United Kingdom
University of Salford, Manchester
A practical one-day seminar from top international Executive Assistant educator and trainer, Adam Fidler Ask any PA or EA, and the one thing they will say they dislike doing the most is taking minutes of meetings! But, minute taking is now part of most PA/EA roles and the biggest challenge,...
Oct 23, 2019
1 day in Manchester, United Kingdom
823 USD
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Crawford School of Public Policy
Political marketing in practice: understanding the public, strategising, communicating and delivering in government and politics Delivered by internationally renowned researcher in the field, this one-day course will help staff working for and advising ministers, in political parties, and...
Oct 23, 2019
1 day in Canberra, Australia
808 USD
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Irish Management Institute
Presenting with impact is not a talent people are born with, it is a skill that everyone can learn. It is highly interactive and will help you build and practice the skills of effective presenting. For 2 days through structured exercises and performance feedback you will identify your strengths...
Oct 23—24, 2019
2 days in Dublin, Ireland
1,526 USD
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School of Continuing Studies
Course Details In this course participants receive practice and feedback on coaching skills, learn to use coaching to increase the success of organizational interventions and begin to create breakthrough thinking and actions. Course Objectives Upon completion of this course, successful...
Oct 23—25, 2019
3 days in Washington, District of Columbia, United States
2,230 USD
4 more dates
Hyper Island
Transform your business This course helps you to understand and tackle disruptive business challenges, to deliver new kinds of value for your customers. Utilise the power of networks; learn diagnostic tools for rapid analysis; explore cutting-edge case studies; and implement a powerful...
Oct 23—25, 2019
3 days in Stockholm, Sweden
3,081 USD
3 more dates
Kenan-Flagler Business School
Professional presence is an elusive, “you’ll know it when you see it” quality and frequently cited as an opportunity for development. To be successful, it is crucial to be able to connect with others in a meaningful way, while projecting confidence and integrity. The Power of Professional...
Oct 23—25, 2019
3 days in Chapel Hill, North Carolina, United States
4,900 USD
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Improving Communications
Know the rules! Business Grammar and usageBusiness people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive...
Oct 23, 2019
1 day in New York, New York, United States
694 USD
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Vlerick Business School Executive Education
How do you compile cost data? How do you calculate the cost? And how do you establish a budget? This programme is a source of invaluable advice. We provide you with the right knowledge and instruments to allow you to better assess the profitability of products, customers and markets. Once you...
Oct 23—25, 2019
3 days in Brussels, Belgium
3,300 USD
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Zurich School for Continuing Education
This course examines different forms, causes and effects of fraud and corruption in developing countries. Course participants receive an introduction to the main concepts and mechanisms of prevention, detection, investigation and sanctioning adopted by the international development community.
Oct 23—25, 2019
3 days in Zürich, Switzerland
575 USD
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Weatherhead School of Management
Coaching others is an important aspect of a manager's role. Yet, for many reasons, it is often difficult for managers to make the transition from directing, controlling and evaluating (traditional management methods) to having a coaching conversation. This skill building workshop will ground you...
Oct 23, 2019
1 day in Cleveland, Ohio, United States
695 USD
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The Institute for Mergers, Acquisitions and Alliances
Prof. Aswath Damodaran is the Kerschner Family Chair Professor of Finance at the Stern School of Business at New York University. He received his MBA and PhD from the University of California at Los Angeles. He teaches the corporate finance and valuation courses in the MBA and executive programs....
Oct 23—24, 2019
2 days in Shanghai, China
2,190 USD
1 more date
School of Continuing Studies
Course Details This course delves into the operational impact social media efforts have on the internal operations of an organization. The course will focus on how building a long-term plan to inform better decisions in the short term and also position organizations for future growth. After...
Oct 23, 2019
1 day in Washington, District of Columbia, United States
Columbia Business School
As yields are compressing in traditional asset classes, more and more investors are increasing capital allocations into real estate. With financing attributes beneficial to institutional investors, fund managers, and entrepreneurs alike, real estate has become an avenue to wealth and a source of...
Oct 23—25, 2019
3 days in New York, New York, United States
6,450 USD
2 more dates
ILR School
Designed as a continuum of LR201, Preparation for Collective Bargaining, participants will formulate a negotiation strategy and learn "at-the-table" best practices. Participants develop negotiation skills by participating in a full-day bargaining simulation. Bargaining plans, strategies, and...
Oct 23—24, 2019
2 days in New York, New York, United States
1,695 USD
2 more dates
Olin Business School
Finance affects everyone in an organization, through company performance metrics, monthly budgets, capital-allocation decisions, or the strategic planning process. Managers in functional areas outside of finance may feel removed and often lack the vocabulary to interact effectively on...
Oct 23, 2019
1 day in St. Louis, Missouri, USA
920 USD
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Western Ontario University
How can you make the most of diversity at work in every role? Can diversity support your own professional success and your organization’s goals? This Spark Session will unleash the power of seeing diversity as a tool that can be used to support you in your workplace. Topics Why diversity...
Oct 23, 2019
1 day in London, Ontario, Canada
73 USD
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Eli Broad College of Business
The most successful women have vision, fortitude, and the ability to work in competitive environments without compromising their unique traits and skill sets. Research shows that companies with a higher percentage of women in top management also experience a higher Return on Equity and Return on...
Oct 23—Nov 22, 2019
4 days in Lansing, Michigan, United States
3,495 USD
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Human Capital Institute
Become a true strategic partner to the business by leveraging data and analytics to make strategic talent decisions. With HCI’s certification course, you’ll learn to effectively navigate the world of data and analytics by learning how to think analytically, understand basic statistical...
Oct 23—24, 2019
2 days in Chicago, Illinois, United States
1,995 USD
7 more dates
Carey Business School
Every time we speak in public, we have the opportunity to lead. Our goal is to lead the audience toward a particular objective and underscore the need for action. To demonstrate our ability to lead, however, we must make a strong first impression and deliver our ideas with poise and power. In...
Oct 23—25, 2019
3 days in Baltimore, Maryland, United States
3,800 USD
1 more date
Georgia Tech Professional Education
Effective communication within teams is purposeful and managed. This course explores the processes for effectively managing project communication and the techniques for dealing with individual styles. Identify the communication processes as defined by the Project Management Institute in A Guide...
Oct 23—24, 2019
2 days in Atlanta, Georgia, United States
1,235 USD
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Verified
Unique Program Content
Harvard Business School
Oct 23—25, 2019
3 days in Boston, Massachusetts, United States
6,700 USD
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Academy Leadership
This two-day course gives new and aspiring leaders the foundation to build confidence, productivity and the ability to get things done through other people. We recognize the unique need for organizations to give their frontline and first-time managers a strong base to best impact the framework of...
Oct 23—24, 2019
2 days in Houston, Texas, United States
1,795 USD
15 more dates
Executive Development Center
What is Design Thinking and why is it business’s next best competitive advantage? Design Thinking is a proven problem solving process that offers a unique approach to the world of design and is based on the premise “to fail sooner in order to succeed faster.” Design thinking “is a core...
Oct 23—25, 2019
3 days in Smithfield, Rhode Island, United States
1,895 USD
1 more date
European School of Management and Technology
Designing a competitive strategy to drive business activities in new and established companies. Strategy and strategic thinking are core elements of business success – in fact, a strong strategy sense is among the most important skills an executive can have. As competitive pressures grow across...
Oct 23—25, 2019
3 days in Berlin, Germany
4,297 USD
1 more date
Frankfurt School of Finance & Management
There is a big difference between a company “being online” and having a successful digital marketing strategy. Most companies that were founded before the digital age have a hard time adjusting to the fast-changing digital environment. Managers acknowledge the growing importance of digital...
Oct 23, 2019
1 day in Frankfurt, Germany
1,641 USD
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Asper School of Business
If you’ve posted an article, created a YouTube video or shared a quote on facebook you’ve developed and shared content. But effective content strategy and marketing requires a process that will provide repeatable results and help achieve corporate objectives. Why This Program? This Content...
Oct 23, 2019
1 day in Winnipeg, Manitoba, Canada
452 USD
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Online courses

Harvard Business School
Oct 23—Dec 4, 2019
Online course
1,750 USD
2 more dates
Harvard Business School
Oct 23—Dec 4, 2019
Online course
1,600 USD
2 more dates
Human Capital Institute
We have completely rebuilt and revitalized our signature certification program, Strategic HR Business Partner (sHRBP)! The HR space has witnessed a significant shift in mindset. It’s no longer enough to be a functional expert. HR is now widely viewed as a critical business function. HR’s agenda...
Oct 23—25, 2019
Online course
2,750 USD
34 more dates
Human Capital Institute
Drive productivity, empower teams, and support revenue growth with forward-focused coaching strategies In this one-of-a-kind certification course, you’ll learn how to leverage coaching to improve the way you develop your talent. You’ll gain the tools necessary to cascade coaching skills and...
Oct 23—24, 2019
Online course
1,995 USD
4 more dates
IE Business School
Financial Decision-Making for Managers offers students the opportunity to acquire the financial knowledge and skills needed to succeed in today’s fast-paced business environment. The course takes on a very practical approach to understanding and applying fundamental learning objectives to your...
Oct 23—Nov 29, 2019
Online course
2,148 USD
Explore
Blockchain Training Alliance
This instructor-led 3 day Blockchain Architecture training is for technical leaders who need to make decisions about architecture, environment, and development platforms. The Certified Blockchain Solution Architecture exam is included with class. The class covers the following topics: What is...
Oct 23—25, 2019
Online course
1,895 USD
3 more dates
School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Oct 23, 2019
Online course
School of Hotel Administration
If you’re wondering what might be inhibiting your ability to generate revenue, this course shows you how to find answers in standard service cycle data. It shows you what data to collect and how to analyze that data. Through an examination of two case studies, the course illustrates how service...
Oct 23, 2019
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Oct 23, 2019
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Oct 23, 2019
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Oct 23, 2019
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Oct 23, 2019
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Oct 23, 2019
Online course
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Oct 23, 2019
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Oct 23, 2019
Online course
Management Concepts
The Department of Defense (DoD) Planning, Programming, Budgeting, and Execution (PPBE) System determines which programs meet military strategy requirements and the amount of funding received. Financial and program management professionals must understand the rules and procedures that govern the...
Oct 23—25, 2019
Online course
American Management Association
Avoid project failure due to poor requirements gathering, analysis and planning. Traditional requirements documents may not contain complete and accurate requirements due to rapidly changing business environments and priorities. These requirements are documented in a requirements specification,...
Oct 23—25, 2019
Online course
1,495 USD
2 more dates
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Oct 23, 2019
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Oct 23, 2019
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Oct 23, 2019
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
Oct 23, 2019
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Oct 23, 2019
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Oct 23, 2019
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Oct 23, 2019
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Oct 23, 2019
Online course
American Management Association
Transition sound traditional test practices into an Agile environment to strengthen product quality, process improvement and test confidence. YOUR IMMEDIATE TAKEAWAY Examine the concept of pair testing Build a sense of common purpose, solidify team relationships Add value to your...
Oct 23—25, 2019
Online course
1,495 USD
3 more dates
American Management Association
Don’t jeopardize your project’s objectives by starting off with inaccurate and unrealistic baselines for scope, timeline, costs and quality. Set your project up for success. Proper planning dramatically increases your odds of meeting project objectives and coming in on time and under budget. In...
Oct 23, 2019
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Oct 23, 2019
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Oct 23, 2019
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Oct 23, 2019
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Oct 23, 2019
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Oct 23, 2019
Online course
School of Hotel Administration
Course Focus Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the...
Oct 23, 2019
Online course
School of Hotel Administration
An essential aspect of hotel design is the early planning decisions that owners, developers, and designers must make. These include addressing the needs and opportunities of the target market prior to the detailed design of specific parts of a hotel. This course will prepare participants to...
Oct 23, 2019
Online course
Management Concepts
Successful performance audits establish precise objectives followed from investigation through the determination of corrective actions. You need to focus on these objectives throughout planning, field work, and reporting. You will gain an understanding of the importance of objectives to the audit...
Oct 23—24, 2019
Online course
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Oct 23, 2019
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Oct 23, 2019
Online course
School of Hotel Administration
This course demonstrates that, by manipulating meal duration and price, restaurant managers can maximize revenue using the Restaurant Revenue Management (RRM) approach. You can determine a restaurant's revenue capability by calculating its "revenue per available seat hour", and discover the...
Oct 23, 2019
Online course
School of Hotel Administration
Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies...
Oct 23, 2019
Online course
1,380 USD
22 more dates
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Oct 23, 2019
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Oct 23, 2019
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Oct 23, 2019
Online course
School of Hotel Administration
Segmenting the customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, managers can target them accordingly by setting prices that will help them win business over their competition. Without proper segmentation,...
Oct 23, 2019
Online course
School of Hotel Administration
Course Focus In business, we don’t often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable...
Oct 23, 2019
Online course
1,380 USD
21 more dates
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Oct 23, 2019
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Oct 23, 2019
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Oct 23, 2019
Online course