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July 31, 2019

Offline courses

Disney Institute
Put Into Action the Values and Vision that Will Allow Your Business to Thrive. At Disney Institute, we believe leadership is not defined by your title, but by your actions. Your values inform how you lead, creating an example for others to follow. In this course, you'll get insights into how...
Jul 31, 2019
1 day in Orlando, Florida, USA
1,550 USD
32 more dates
University of Cape Town Graduate School of Business
Research highlights that less than five per cent of negotiators reach win-win deals, while outright lose-lose statistics are as high as 20 per cent. So, isn’t it worth learning the art of successful negotiation? In business dealings especially, can you afford to be a poor negotiator when it could...
Jul 31—Aug 2, 2019
3 days in Cape Town, South Africa
1,183 USD
1 more date
Human Capital Institute
We have completely rebuilt and revitalized our signature certification program, Strategic HR Business Partner (sHRBP)! The HR space has witnessed a significant shift in mindset. It’s no longer enough to be a functional expert. HR is now widely viewed as a critical business function. HR’s agenda...
Jul 31—Aug 2, 2019
3 days in Boston, Massachusetts, United States
2,750 USD
44 more dates
Academy Leadership
This two-day course gives new and aspiring leaders the foundation to build confidence, productivity and the ability to get things done through other people. We recognize the unique need for organizations to give their frontline and first-time managers a strong base to best impact the framework of...
Jul 31—Aug 1, 2019
2 days in Rochester, NY, USA
1,795 USD
3 more dates
Lagos Business School
As business and social environments are continually faced with economic uncertainty, competition and ever-increasing customer expectations, organisations constantly seek ways to more than just exist. With solutions such as mergers, acquisitions and a deliberate collapse of organisational...
Jul 31—Aug 2, 2019
3 days in Port Harcourt, Nigeria
CIPD
Broaden your reach and impact through effective use of social media recruitment channels The Recruitment Using Social Media interactive workshop will deliver insight and share experiences that will build your skills and help you make your recruitment process more social and effective. Practical...
Jul 31, 2019
1 day in London, United Kingdom
Robinson College of Business
This unique four-day boot camp crosses the intersection of technology, business strategy and innovation. The program will empower you to not only survive the threats that constantly emerge from the blockchain ecosystem but also become a disruptor yourself. There’s no other in-person blockchain...
Jul 31—Aug 2, 2019
3 days in Atlanta, Georgia, United States
2,295 USD
Explore
American Management Association
Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport...
Jul 31—Aug 2, 2019
3 days in Arlington, Washington, United States
2,545 USD
27 more dates
American Management Association
Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately, these same...
Jul 31—Aug 2, 2019
3 days in Boston, Massachusetts, United States
2,445 USD
45 more dates
Impact Factory
Make PowerPoint work for you to inspire and get buy-in from your audience Suitable for anyone who has a grip on the basics of PowerPoint and wants to learn how to create truly compelling presentations. It's not a technical course, nor is it about the delivery of a presentation. It is about...
Jul 31, 2019
1 day in London, United Kingdom
American Management Association
Join millions of team leaders who have trusted the expert faculty at AMA for their executive leadership training needs. When you have to wonder about your organization's future every day of every work week, it's vital to be well equipped to optimize your company's performance—as well as your own...
Jul 31—Aug 2, 2019
3 days in Chicago, Illinois, United States
2,745 USD
27 more dates
Management Concepts
Financial management professionals will examine the ways government entities differ from private entities and how they interact at the Federal, state, and local levels. As part of the Certified Government Financial Manager® (CGFM®) series, you will learn the realities of public accountability,...
Jul 31, 2019
1 day in Washington, District of Columbia, United States
American Management Association
Speak out with confidence—Become an Assertive Business Woman. In todays ever changing business environment it is vital for women to have an assertive voice in business. Assertiveness techniques, when used effectively, can enhance almost every aspect of your job and life — Knowing which tools and...
Jul 31—Aug 2, 2019
3 days in New York, New York, United States
2,545 USD
19 more dates
Management Concepts
What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the success of all leaders. As the first step to seeking out opportunities for growth, you will learn...
Jul 31—Aug 2, 2019
3 days in Washington, District of Columbia, United States
1,079 USD
29 more dates
Management Concepts
Leaders exist at all levels of an organization, and face challenges no matter their role. But with challenges come opportunities. Learn how to identify and seek out those opportunities, and use your strengths to communicate effectively, build relationships, and solve problems. Using real-world...
Jul 31—Aug 2, 2019
3 days in Washington, District of Columbia, United States
1,009 USD
37 more dates
American Management Association
People need to hear what you have to say. No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution. The ability to get buy-in, garner trust and inspire loyalty en masse isn't a skill you have to be born with. Now you can learn to...
Jul 31—Aug 2, 2019
3 days in San Diego, California, United States
2,745 USD
26 more dates

Online courses

Cambridge Institute of Sustainability Leadership
This course is designed to address the growing need and prevalence of sustainability practices in business - giving you the tools to pioneer meaningful change throughout your organisation. Upon completion of the course, you will gain access to the CISL global alumni network, consisting of nearly...
Jul 31—Oct 2, 2019
Online course
2,500 USD
Explore
School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Jul 31, 2019
Online course
School of Hotel Administration
If you’re wondering what might be inhibiting your ability to generate revenue, this course shows you how to find answers in standard service cycle data. It shows you what data to collect and how to analyze that data. Through an examination of two case studies, the course illustrates how service...
Jul 31, 2019
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Jul 31, 2019
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Jul 31, 2019
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Jul 31, 2019
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Jul 31, 2019
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Jul 31, 2019
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Jul 31, 2019
Online course
School of Hotel Administration
Meeting rooms, food and beverage areas, and other public spaces in full-service hotels can be important revenue generators while also attracting new guests and maintaining their loyalty. Hotel planners and designers must carefully consider the needs of their target market and develop public...
Jul 31, 2019
Online course
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Jul 31, 2019
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Jul 31, 2019
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Jul 31, 2019
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
Jul 31, 2019
Online course
American Management Association
Maximize the synergy and productivity of your virtual or remote team When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a...
Jul 31—Aug 2, 2019
Online course
2,445 USD
7 more dates
American Management Association
Building relationships over hundreds—or thousands—of miles? Trying to set goals that are understood around the globe? These special circumstances require special skills. Workplaces around the world are now linked virtually though technology. To get results, the leader of a virtual team must...
Jul 31, 2019
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Jul 31, 2019
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Jul 31, 2019
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Jul 31, 2019
Online course
American Management Association
Easily Monitor Business Performance with Excel Microsoft® Excel® dashboard reports are a powerful tool that summarize your spreadsheet data to give you a concise overview of critical business metrics. Dashboards provide an excellent and concise way to share a “snapshot" view of key performance...
Jul 31, 2019
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Jul 31, 2019
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Jul 31, 2019
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Jul 31, 2019
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Jul 31, 2019
Online course
School of Hotel Administration
Course Focus Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the...
Jul 31, 2019
Online course
Management Concepts
Internal controls are integral to effective grants management. In order to conduct effective internal controls, grants managers need a foundational knowledge of Government Accountability Office (GAO) standards, risk management, and requirements outlined in 2 CFR 200. You will practice applying...
Jul 31—Aug 1, 2019
Online course
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Jul 31, 2019
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Jul 31, 2019
Online course
School of Hotel Administration
This course demonstrates that, by manipulating meal duration and price, restaurant managers can maximize revenue using the Restaurant Revenue Management (RRM) approach. You can determine a restaurant's revenue capability by calculating its "revenue per available seat hour", and discover the...
Jul 31, 2019
Online course
School of Hotel Administration
Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies...
Jul 31, 2019
Online course
1,380 USD
25 more dates
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Jul 31, 2019
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Jul 31, 2019
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Jul 31, 2019
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Jul 31, 2019
Online course
School of Hotel Administration
Segmenting the customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, managers can target them accordingly by setting prices that will help them win business over their competition. Without proper segmentation,...
Jul 31, 2019
Online course
School of Hotel Administration
Course Focus In business, we don’t often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable...
Jul 31, 2019
Online course
1,380 USD
24 more dates
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Jul 31, 2019
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Jul 31, 2019
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Jul 31, 2019
Online course
American Management Association
Optimize your search visibility and drive website traffic using high-impact content marketing strategies. Now, more than ever, content is king. By understanding the ins and outs of content marketing you will discover the best ways to drive and increase traffic to your website. With Google...
Jul 31—Aug 1, 2019
Online course
1,295 USD
7 more dates