Ian Barkin

Entrepreneur, Author, Investor at National University of Singapore

Schools

  • National University of Singapore

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Biography

National University of Singapore

Ian Barkin is Chief Strategy & Marketing Officer at SYKES. He is a globally recognized thought leader and veteran in the Intelligent Automation space. Barkin co-founded Symphony Ventures, a pure-play Intelligent Automation consulting company. Built in 2014, the company had more than 225 employees in 2019, providing cutting-edge advisory services in Intelligent Automation to companies across all sectors. Symphony Ventures was acquired for US$69 million in 2018 by SYKES, a NASDAQ-listed global leader in Customer Engagement Services.

Barkin is a seasoned leader and innovator in Digital Operations, Robotic Process Automation (RPA), Intelligent Automation, Business Process Outsourcing (BPO), and the Future of Work. He is the author of popular LinkedIn Learning courses on RPA and the leadership best practices in the age of Intelligent Automation. He has a proven track record of digital transformation solution development and sales of complex global engagements. Barkin holds an MBA from MIT Sloan School of Management, and a BA in Economics and Psychology from Middlebury College.

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