Carolyn Bishop

Experienced leader of operations, finance, and administration with a demonstrated history of strategic leadership in financial services, banking and public sector roles. Skilled in technical operations and application development management, government leadership, finance and budgets, information security, human resources and benefits, emergency management, business resiliency and resumption, facilitation, and public relations. Strong program and project management professional. Possess Masters and Bachelor degrees as well as professional certifications in business management, non-profit and Information Technology.

Experience

Chief Operations Officer

• Company Name Virginia529
• Dates EmployedFeb 2019 – Present
• Employment Duration1 yr 2 mos
• Location Richmond, Virginia Area

Governor Appointee - Board Member

• Company Name Board of Virginia Building Authority
• Dates EmployedJul 2014 – Present
• Employment Duration5 yrs 9 mos

The Virginia Public Building Authority (the "Authority" or the "VPBA") provides financing for State projects, facilities and obligations including the Commonwealth's share of the cost of jail and juvenile detention projects. The Authority may only undertake projects approved by the General Assembly.

The VPBA is a political subdivision of the Commonwealth of Virginia, authorized to issue bonds under the Virginia Public Building Authority Act of 1981 (the "Act"). The Authority was created by the Act for the purpose of financing, refinancing, constructing, improving, furnishing, maintaining, acquiring and operating public buildings for the use of the Commonwealth; and financing or refinancing capital projects that benefit the Commonwealth and any of its agencies, instrumentalities and political subdivisions.

Federal Reserve Bank of Richmond

Total Duration 7 yrs

• TitleDirector, System and Agency Services (Application Operations)
• Dates EmployedNov 2016 – Feb 2019
• Employment Duration2 yrs 4 mos
• LocationRichmond, Virginia Area

Direct operations for four critical payments applications in support of Federal Reserve System product offices. Key contributor to shaping business strategy and high priority objectives with an eye towards implementation. Direct all aspects of staff management and ensure staff adhere to Bank policies and procedures. Formulate strategic direction in alignment with organizational goals and effectively communicate direction to team members in a manner which invokes motivation towards the end goal. Lead information security efforts. Manage business environmental and application support for business lines and depository institutions and all change management, operations problem and incident communication and resolution activities. Manage business and technology operations as they relate to the business functionality, risk management, business analysis and requirements, and application testing for release management. Manage Service Level Agreements and metrics to ensure compliance. Lead records and information services.

• Title Director of Finance and Administrative Services
• Dates Employed2012 – Nov 2016
• Employment Duration4 yrs

Direct strategic and operational leadership support for overall financial strategy, compliance, human resource management, forecasting, planning, asset management, procurement, business analysis and the long-range financial plan for all of Business and Technology Solutions, including information technology, facilities, administration, health services, and law enforcement. Lead and execute projects and process improvements, identify cost-saving opportunities, resource management, and support business activities through ensuring objectives, goals and business/customer needs are met. Create and continuously analyze metrics to define process improvement initiatives to be implemented by financial and administrative managers. Lead job description creation, revisions and review, job postings, human resources transactions, talent management, merit and variable pay processes.

Powhatan County

Total Duration13 yrs

County Administrator

Dates Employed2002 – 2012 Employment Duration10 yrs Location Powhatan, VA

Manage all corporate administrative, risk management, regulatory, business continuity, vendor management, project management, procurement, and compliance functions of county government. Serve as chief of staff, board secretary, and public information officer. Provide strategic leadership and supervision to all departments. Manage all County emergencies. Lead and direct creation and implementation of County’s mission, vision and goals, strategic planning, comprehensive plan, and annual report. Recommend, revise and implement human resources policies and procedures, including pay-for-performance, pension, merit and talent management. Manage information technology, utilities, facilities and construction project staff in daily activities, procurement, project structure, lead administration of bid proposals and awarding of contracts for capital projects, and regulatory agency coordination. Manage Building Inspections, GIS, Fire and Rescue, Planning and Community Development, Economic Development, Purchasing, Accounting, Payroll, Human Resources, Facilities Management and community relations for the County.

Director of Finance, Human Resources and Information Technology

• Dates Employed1998 – 2002
• Employment Duration3 yrs
• Location Powhatan County, VA

Manage human resources, payroll, retirement, compensation, and recruitment for all County staff. Manage accounts payable and receivable, risk management and insurance, information systems, budget, finance, procurement, general ledger, audit, and fixed assets.

Finance Manager/Budget Manager

• Company Name First Union Banking Corporation/Signet Bank
• Dates Employed1993 – 1998
• Employment Duration6 yrs

Provided strategic and financial management and consulting services for commercial operations, consumer products, and customer preferences. Performed derivatives anayses.

Finance Manager

• Company Name Virginia Department of Occupation and Professional Regulation
• Dates Employed1991 – 1993
• Employment Duration2 yrs

Manage budget and financial analysis. Set fees for all professional occupations within state guidelines.

Strategic Planning and Budget Analyst

• Company Name Chesterfield County
• Dates Employed1988 – 1991
• Employment Duration3 yrs
• Location Chesterfield, VA

Manage operating and capital budgets for County departments. Provide strategic recommendations for economic development issues and serve as strategic planner for the County Committee on the Future to create County's 20 Year Strategic Plan.

Education

Virginia Commonwealth University

• Degree Name Master's degreeField Of StudyPublic Administration
• Dates attended or expected graduation1986 – 1988

M.P.A. Concentration in Finance

William & Mary

• Degree Name Certificate in Business Management
• Dates attended or expected graduation2016 – 2016

The Certificate in Business Management provides an overview of key topics required to enhance business competencies and successfully tackle business challenges.

Virginia Commonwealth University

• Degree Name Bachelor of Arts (B.A.)Field Of StudyPolitical Science and Government
• Dates attended or expected graduation1982 – 1986