Dr Carmel Heah holds a PhD in Applied Linguistics from the University of Edinburgh in Britain. She teaches communication skills at the Language and Communication Centre, Nanyang Technological University. Dr Heah has more than 20 years’ experience teaching business and professional communication in universities in Canada, Singapore and Malaysia. Organisations that she has conducted business communication training for in Singapore include PSA Corporation, the National Parks Board, the Singapore Aviation Academy, the People’s Association, and the Institution of Structural Engineers (Singapore). Dr Heah has co-authored several books on the English language, business and technical communication skills, among which are Essential Communication Strategies for Engineers (Prentice-Hall Sprint Print) and Common Errors in English Third Edition (Penerbit Fajar Bakti Sdn Bhd/ Oxford University Press).
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