School of Continuing Studies

XCPD-444 Essential Facilitation Skills for Consultants and Leaders

Available dates

Jun 25—27, 2020
3 daysModules info
Washington, District of Columbia, United States
USD 1360
USD 453 per day


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About the course

Today’s collaborative business environments require strong facilitation skills in every role – especially consultants and change leaders. They must be able to lead groups through sometimes intense conflict and difficult, sensitive issues. Participants will integrate theory and practice as they learn effective facilitation skills in a safe and challenging experiential learning environment. This course will give participants simple models for understanding what’s really going on in very diverse groups and elegant strategies for transforming resistance. Students will get plenty of practice dealing with their most challenging group situations and a simple facilitation template that can be applied in any situation.

Course Objectives

Upon completion of this course, successful students will be able to:

  • Recognize and address dysfunctional teams
  • Lead groups through conflict situations
  • Apply specific approaches to resolve common group obstacles
  • Build personal leadership presence and confidence
  • Understand effective group and team behavior
  • Enhance group creativity and alignment
  • Lead and collaborate with highly diverse groups

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