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UNC School of Government

Working Effectively With Citizen Advisory Boards and Committees

Oct 25, 2019
Chapel Hill, North Carolina, United States
USD 485
USD 485 per day

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One of the most common and substantive ways citizen participation in local government occurs is through service on appointed advisory boards (CABs) (also sometimes called committees, commissions or task forces). While some CABs are statutorily mandated, most are created at the discretion of governing boards in order to provide community input for various local government functions.

How can local governments get the most out of CABs?

What practices yield positive results for the organization as well as a positive experience for citizen volunteers?

This one-day workshop explores promising practices of non-mandated, local government citizen advisory boards. Participants will learn about important nuts-and-bolts, including clarifying roles and expectations; recruiting, appointing, and training volunteers; staffing and managing committee work; and evaluating CAB effectiveness. Participants will also contribute to the learning by completing a pre-workshop survey and doing group exercises to address key issues and promising practices from their experience.

*Participants will be asked to complete a pre-workshop survey. The survey will be sent out in advance.


Rick Morse joined the School of Government in 2006. He previously was assistant professor in the Public Policy and Administration Program at Iowa State University. He teaches and advises state and local public officials in the areas of collaborative governance, civic engagement, and leadership. H...
Lydian Altman works with and across various public sector organizations to diagnose, design, develop, and deliver leadership programs and services for public officials through the School’s Center for Public Leadership and Governance. Since she joined the School in 1999, her work has included cons...
John Stephens joined the School of Government in 1996. Previously, he was research director of the Ohio Commission on Dispute Resolution and Conflict Management. His publications include Guidebook to Public Dispute Resolution in North Carolina and Public Management Bulletin: Using a Mediator in P...

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