Rotterdam School of Management

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About the course

Do you work in corporate communication or related fields? Our four-day Winter Course is an excellent opportunity to deepen and expand your knowledge of corporate communication. You will acquire an in-depth view of the latest developments, research insights and tools in the fields of organisational identity, corporate branding, strategic reputation management and strategic corporate communication.

Afterwards, you will be able to put into practice what you have learned and help your organisation optimise its communications based on academic insights and best practices.

Format

The programme includes lectures, interactive sessions, workshops and case studies to provide an exciting and balanced learning environment.

Day 1: Organisational Identity

  • Foundations of corporate communication; identity, image and reputation
  • Organisational identity; from analysis to specific messaging strategies
  • Two workshops on identity analysis and messaging strategies
  • Guest lecture on identity change

Day 2: Corporate Branding

  • Introduction to brands and their symbolic power
  • Brand portfolio management; product brand vs corporate brand
  • Two case studies
  • Brand revitalisation, and how employees can change a brand

Day 3: Strategic Reputation Management

  • A systems approach to reputation management
  • Future trends; the evolving role of corporate relations in stewarding corporate reputations
  • Strategic analysis; from process to positioning
  • Reputation management at Heineken

Day 4: Strategic Corporate Communication

  • Strategic communication; how to play the game and create value for your organisation
  • Interactive session: how do you contribute to corporate success?
  • Management tools to define your role and set communication goals
  • Corporate communication in agile organisations: enhancing flexibility and supporting digital transformation
  • Wrap-up

Course objectives

The following objectives are identified for the Winter Course:

  • Explore the theoretical foundations of corporate communication (stakeholder theory, identity and branding)
  • Apply theoretical frameworks to diagnose and describe the identity of your organisation
  • Develop an identity-led communication strategy and positioning for your organisation
  • Acquire a deep understanding of the power of brands for customers and organisations
  • Learn how a firm’s brand portfolio (including both product and corporate brands) can be leveraged for growth
  • Reflect on how internal and external processes affect corporate reputation and brand equity in the long-term
  • Apply tools to systematise, reflect upon and describe communication objectives aligned to corporate goals
  • Understand the concept of agility, its drivers, and its relevance for corporate communication
  • Reflect on the challenges and opportunities of agility for communication professionals.

Who should attend

This four-day course is designed for:

  • Corporate communications professionals, managers and executives
  • General managers and executives
  • Consultants who provide communication-related advice

Participants usually have a background in branding, marketing, public relations, or related fields. It is recommended to have a minimum of 3 years of work experience.

Trust the experts

Stefano Puntoni

Stefano Puntoni is a professor of marketing at Rotterdam School of Management, Erasmus University (RSM). Stefano joined RSM after completing a PhD in marketing at London Business School. His research has appeared in many leading journals, including the Journal of Consumer Research, the Journal o...

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Joep Cornelissen

Joep Cornelissen is a Professor in the Department of Management and Organisation at VU University Amsterdam, and previously taught at Leeds University Business School and the Amsterdam School of Communications Research, the University of Amsterdam. He currently teaches corporate communication and...

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Carola Hillenbrand

Carola Hillenbrand is Professor of Organisational Psychology at Henley Business School, Academic Director at the John Madejski Centre for Reputation (JMCR) and Post-Graduate Research Director for the School of Marketing and Reputation. Carola’s research aligns the subjects of responsibility, rela...

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Ansgar Zerfass

Ansgar Zerfass, born 1965, is Professor in Communication and Leadership (II) at BI Norwegian Business School in Oslo, Norway, since 2013. He is also Professor and Chair in Strategic Communication at the Institute of Communication and Media Studies at the University of Leipzig, Germany. He teache...

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Available dates

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.

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