Indian Institute of Management Indore

Wicked Problems and Their Containment Strategies

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About the course

Businesses and business leaders around the world are waking up to the presence of extremely difficult situations, which they term as “the WICKEDPROBLEM”. A wicked problem is a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. Coupled with complex interdependencies, effort to solve one aspect of the problem reveal or create a new one. The term wicked denotes resistance to resolution rather than evil. The increasingly volatile, uncertain, complex and ambiguous environment has significantly contributed to the ever increasing manifestation of wicked problem.


Through an intensive 3 day programme, the participants, shall be sensitized on the nature and manifestation of the wicked problem and ways and means to contain the contagion effect on the organization and the individual.


The programme is divided into 2 major modules. The first module introduces the participants to the different forms of problems and their distinction from a wicked problem. Typically it shall deal with:

  • (a) VUCA environment and Managerial Problems
  • (b) Stages of Problems and Wicked Problem
  • (c) Wicked Problem Territory

Module two introduces the participants to the 4 strategies to cope with wicked problems namely:

  • (d) Creative Approach
  • (e) Entrepreneurship and Innovation Approach
  • (f) Systems Thinking and Complex Adaptive Systems Approach
  • (g) Collective Learning and Collaboration Approach

Who should attend

The ideal beneficiaries to this programme are business leaders, Entrepreneurs/Start-up Founding Team and Public Sector Executives, who are beset with situations requiring significant strategic trade-offs.

Trust the experts

Shubhabrata Basu

Education Fellow in Management (PhD) from Indian Institute of Management Ahmedabad – (2005 – 2009). Bachelor of Engineering (BE) from Indian Institute of Engineering, Science and Technology (IIEST), Shibpur – (1992 – 1996). Work Experience Associate Professor in Strategic Management at IIM ...


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