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SIM Professional Development

What Drives Behaviour & Performance

Oct 8—9, 2019
2 days
Singapore
SGD 1123 ≈USD 815
SGD 561 per day

How it works

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Description

Introduction

Explore psychological factors that are responsible for human-related ups and downs at the workplace. Understand and use psychological concepts and techniques to manage common human-related issues and make your organisation a greater place to work in!

Benefits to You

*BUSINESS OUTCOMES : *

A proper understanding and management of the various psychological factors at the workplace can help reduce invisible costs and losses while improving communication, relationship, productivity and profitability.

LEARNING OUTCOMES :

Learn to manage people-related problems and conflicts effectively

Learn to influence and inspire others, to enhance efficiency and productivity

Learn to communicate with and relate to others in realistic terms

Be able to work with peers/superiors/subordinates on better terms

Programme Outline

What research tells us about human nature

2 types of people: High vs low self-monitors

2 types of fallacies: Illusion of consensus vs illusion of uniqueness

The way we reason: How our reasoning inhibits our people skills

Personality vs character vs attitude

Common mistakes in communication

Timeless rules of behavior: how people naturally react

Important rules for motivating or encouraging people

4 common causes of conflicts and 4 corresponding solutions

Strategies to improve relationships with customers, peers, subordinates, and superiors

Who should attend

(Level 3) New Managers

(Level 4) Managers

Experts

An independent corporate trainer-consultant, Lim How is a recognized expert in the fields of critical thinking, transformational leadership, human relations, and the related. A psychologist by training at Yale University, his expertise has been regularly sought after by various Fortune 500 compan...

Next dates

Oct 8—9, 2019
2 days
Singapore
SGD 1123 ≈USD 815
SGD 561 per day

How it works

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