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UNC School of Government

Utilities Billing and Collections Administration

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Next dates

May 14
Chapel Hill, North Carolina, United States
USD 185
USD 185 per day
May 16
Chapel Hill, North Carolina, United States
USD 185
USD 185 per day




This course provides an overview of the authority and requirements for establishing customer accounts and billing and collecting public enterprise utility fees. The focus will be on water, sewer, and solid waste enterprises. Participants will engage in a series of interactive exercises to apply general concepts to common scenarios that arise in utility billing and collections. The course is intended for finance officers, clerks, managers, attorneys, utility managers, and utility billing clerks of all experience levels. A box lunch will be served.

Topics - Local and State Government

  • Local Government Finance
  • Other Revenue
  • Public Enterprise Finance
  • County Finance
  • Municipal Finance
  • Other Local Government Functions and Services
  • Public Utilities

Who should attend

  • Public Officials - Local and State Government Roles
  • Tax and Finance Officials
  • Finance Officers


Kara Millonzi joined the School of Government in 2006. She attained the rank of full professor in July 2017, and was awarded the Albert and Gladys Hall Coates Distinguished Term Professorship in September 2017. She specializes in local government finance law, general county law, and incorporation...