Who should attend
This program is suitable for managers and supervisors whose people are being asked to do things differently, and to adapt to new initiatives, tools and processes.
Please note that the program’s managerial focus makes it inappropriate for non-managerial, administrative staff or individuals without direct reports.
About the course
A Survival Guide for Helping Your People Deal Constructively with Change
This program looks at organizational change from a people and process perspective. Learn how change impacts people, and what leadership behaviours are needed to manage the upheaval. Explore a comprehensive process for helping people prepare for and adapt to change. Practice skills for supporting your team in times of uncertainty, and for facilitating the transition process.
What you will learn
- Comprehend the core dynamics of change in organizations
- Develop an approach to implementing change imposed from above
- Help team members cope with feelings of victimization, insecurity, frustration and cynicism
- Encourage desired attitudes, and assist people in adopting new initiatives
- Communicate a convincing message that facilitates change by involving others
- Operate as a cornerstone for healthy transformation
- Change management responsibilities and best practices
- The sources of stress associated with change; why people often struggle with it
- Preparing yourself as a manager, and getting the resources you need
- Preparing others for change: avoiding a "victim" mentality
- Involving people in the change
- Promoting responsibility and accountability
- Dealing constructively with resistance
- Influencing people’s perspectives, attitudes and behaviours in positive ways
- Communicating a convincing and motivating message and vision
- Making expectations clear and ensuring fairness
This highly interactive workshop includes facilitated discussions and skill-building activities.
Tracey Gurton has been lecturing in the Sauder School of Business at UBC for 6 years. During that time she has taught undergraduates, masters students in two faculties, and business executives. She has also taught in similar programs at Simon Fraser University and the British Columbia Institute o...
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.