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ICTD International Centre for Training and Development

The Leadership Challenges

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Description

As people progress in their career and are promoted they soon realize that new skills are required to manage other people and to lead teams effectively. This program will provide a framework to understand the key drivers of leadership and management success and a toolbox of essential team leadership and management skills.

  • The key team leadership and management skills, and when to use them
  • How to motivate and coach teams to higher performance

Course Objectives

  • Become more effective at handling your specific challenges, from delivering bad news to increasing team motivation
  • Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes reports and proposals
  • Make the most of today’s electronic communication tools
  • Deliver powerful messages that win hearts and minds: messages that are short, simple, strong, credible, tailored to your audience and lead rapidly to action

Course Outline

Module 1: The Leadership Challenges

  • Recognize Your Leadership Challenges
  • Consider the Various Definitions of Leadership
  • Articulate the Four Competencies of Effective Leaders
  • Describe the Difference between Leading and Managing
  • Understand the Power of Vision in Organizations

Module 2: The Leadership Challenges

  • Recognize Your Leadership Challenges
  • Consider the Various Definitions of Leadership
  • Articulate the Four Competencies of Effective Leaders
  • Describe the Difference between Leading and Managing
  • Understand the Power of Vision in Organizations

Leading with the Head: Strategic Leadership, Prioritization and Goal Setting

  • Define the Elements of Strategic Leadership and a Strategic Plan
  • Focus Your Vision in a way That Is Meaningful to You
  • Understand the Importance of Prioritization
  • Know the Essence of Goal-Setting and How to Set Goals That Will Be Accomplished

Module 3: Leading with the Feet: Building Trust, Understanding Personal Values, and Making Ethical Decisions

  • Recognize the Factors That Impact Trust in Organizations
  • Tie the Four Cornerstones of Trust to the Four Competencies of Effective Leadership
  • Understand the Nature of Two-Way Trust and How to Build It
  • Anticipate Value Differences at Work
  • Know How to Approach Ethical Dilemmas in a Logical, Rational Manner

Leading with the Hands: Situational Leadership and Coaching for Team Development

  • Identify the Performance Needs of Employees
  • Assess the Readiness Levels of Your Followers
  • Intervene with Followers at the Appropriate Level
  • Use Situational Leadership® to Build More Effective Teams
  • Know Your Preferred Leadership Style
  • Improve Team Performance through Coaching

Module 4: Leading with the Heart: Motivation, Communication and Emotional Intelligence

  • Identify the Three Main Things That Motivate Employees
  • Create a Greater Sense of Pride and Enjoyment in Your Employees
  • Listen and Communicate with Others More Effectively
  • Focus on the Future in More Positive Terms
  • Understand the Elements of Emotional Intelligence
  • Know Where Your Emotional Intelligence Strengths and Development Needs Lie

Module 5: Leadership Development Plans

  • Complete a Leadership Development Plan
  • Receive Feedback on Your Development Plan
  • Prepare and Plan for the Continuing Learning Experiences

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

Managers, supervisors and section heads.

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