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Who should attend
- Senior management in financial services and technology companies in the financial services vertical
- Economists, management consultants, data scientists, programmers, private equity investors, business strategists and technologists
- Those working in general management in other sectors such as consumer goods, telecoms or retailing who may be interested transitioning to a career in financial services
About the course
Accelerate your knowledge of the rapidly changing financial services eco-system to mitigate threats, safeguard your organization’s future and capitalize on emerging opportunities.
FinTech, since its inception, has been a disruptive force in the financial services sector. More than $5B in capital has been invested in early/mid-stage FinTech companies in the past 24 months in Canada alone.
With the emergence of so many players, the marketplace is redefining a brand-new eco-system. Incumbents must learn how to prepare and defend themselves, while disruptors need to assess the areas of greatest opportunity and be able to gain traction in a short period of time.
This unprecedented program follows a strategic approach that goes beyond financial technology development. Participants will acquire an up-to-date understanding of the fast-evolving financial landscape, the path of current and future disruption, and be able to strategize for the future challenges, emerging technologies and innovations in the financial services sector. In addition, participants will explore how to navigate competitive threats and identify who they must partner with (or acquire) in order to compete effectively in the future.
- Gain insights into the nature and adoption of new financial technologies
- Delve into the “build” versus “buy” versus “partner” challenges facing incumbents
- Discover who are the key FinTech disruptors both domestically and internationally, and how successful have they been and are likely to be in the future
- Probe how participants in non-banking sectors are all pursuing FinTech models to increase loyalty and generate financial services revenues
- Examine how traditional companies can transform their business model into a FinTech participant
- Study techniques to build a FinTech product strategy and roadmap
Redefining the Financial Services landscape
- Digitised products, the digital customer
- Definitions of money and mobile money
- Disruptive waves: Plotting a course in a disrupted marketplace
Incumbents vs Disruptors
- How are incumbents responding?
- How incumbents can stay relevant and grow
- Disruptive innovation – The example of marketplace lending
Winning the customer through digital – redefining “wallet share”
- Non-bank e-money, payment institutions acting as category killers
- Consumer and B2B Payments
- The quality of the customer experience
Rise of payment systems and shadow banking
- Role of custodians and correspondent banks
- How traditional incumbents can compete with shadow banks
- Role of regulations and lawmakers in global payments
- Digital Hybrids and Digital Natives
- Challenger or Neo-Banks, Revolut, N26, Monzo, etc.
- Tech Giants such as “the Four”, Amazon, Apple, Facebook and Google
- Future business models
- InsurTechs are redefining the insurance industry
- InsurTech adoption by Full carriers, Distributors and Enablers
- Digital carriers and brokers, Micro-insurers, On-demand and Usage based insurers, P2P insurers
AI and Data Analytics in relationship management
- Optimizing customer experience through Data Analytics
- Social Networks and capturing the customer journey
- AI and data analytics as competitive advantage
- Digital wealth management solutions
Open Banking and RegTech
- The scope of open banking
- Developing an open banking strategy
- Is RegTech the new Fintech? Who regulates it, and why it matters?
Crypto Currency and Block Chain
- Future applications of Blockchain in Fintech
- KYC/AML and the decentralized network
- Cryptocurrency in a Fintech world: roles of custodians, asset managers and settlement agencies
M&A in the FinTech space
- Overcoming competitive barriers through acquisitions
- Emerging deal structures in Fintech
- Accelerating to dominance through consolidation
- The case for partnership in Fintech
Brian Metcalfe has been an associate professor in the Goodman School of Business at Brock University, Ontario, for many years, teaching in the international and domestic MBA and undergraduate programs. His courses include International Business, International Marketing, Financial Services Marketi...
Jerome Dwight, named one of Canada’s Top 40 Under 40 is, an international executive with a record of providing strategic and operational leadership to organizations in technology, banking, media, e-commerce and professional services. He has deep experience building scale and shareholder value glo...
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.