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SIM Professional Development

The Back of the Napkin - Solving Problems With Pictures

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About the course


Visual thinking is using our innate ability to see; both with our eyes and our minds eye to discover previously invisible ideas, develop those ideas in a rapid and intuitive way, and then share those ideas with other people in a way they simply get.

Any problem can be made clearer with a picture, and any picture can be created using a set of tools and the rules for its use. The core of The Back of The Napkin programme is learning to use the Visual Problem-solving Toolkit - a powerful new way of looking at problems and their solutions.

This is a highly participative and interactive workshop. Participants will learn through short lectures, hands-on exercises, live study cases, group discussions and experience sharing, presentations and feedback.

Benefits to You

Business Outcomes

  • Solutions to everyday work problems leading to enhance performance of their operating units
  • Business ideas and strategies leading to higher productivity and increase top and bottom line performance of their organisations

Learning Outcomes

  • Learn a whole new way of looking at business problems more quickly, understanding them more intuitively, addressing them more confidently, and conveying results to others more rapidly.
  • Learn to solve problems with pictures.
  • Learn how to think visually - how to look better - how to see sharper - how to imagine further - how to show newly discovered ideas.

Programme Outline

  • Visual Thinking – What is – Why
  • The Visual Thinking Toolkit – What does it contain
  • Using the Built-in Tools

The eyes

The mind’s eye

The hands & eyes

  • The Visual Thinking Problem-solving Process

    • Looking

“Whoever is best able …. is the person most likely to solve it.”

“Whoever draws the best picture …”

Active looking: The Four Rules To

  • Seeing

“We can’t solve a problem we can’t see ….”

The 6x6 Rule of seeing - Which problem? Which picture? Which …?

The right picture for any problem

  • Imagining

“Those who see the possibilities, win”

Meet the SQVID

Exploring the breadth of an idea

Practical lessons in applied visual imagination.

  • Showing

“The more human the picture…”

Why seeing is believing

Putting it together

Drawing conclusions

Who should attend

Level 3 - New Managers

Level 4 - Manager - seeking to enhance their performance by solving their everyday business and operational problems more effectively and selling the solutions.

Trust the experts

Goh Ai Yat

Entrepreneur, Educator, Trainer/Coach, Storyteller, Artist Ai Yat advocates for agility at work and in business to succeed in an ever-changing environment. She challenges students, professionals, and entrepreneurs to be highly marketable and business driven, and make decisions that are not only...


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