Rady School of Management

The art of Inclusive Communication: Diversity Advantage

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About the course

Find common ground and gain communication skills to move forward.

Examine diversity in the fullest sense of the word, including not only race and ethnicity, but also gender, sexual orientation, age, lifestyle and abilities. Recognition of the advantages some have and the history of exclusion that some have experienced are touched upon in a way that helps people move forward together. Additionally, participants will explore how respectful communication can address difficult comments from others that might be considered racist, sexist, ageist, homophobic or in other ways derogatory to others. All of this is done in a safe and respectful learning environment.

Participants learn to acknowledge their cultural differences and, more importantly, to learn how to find common ground and gain the needed communication skills to move forward. Building upon their shared humanity enables participants to create more effective teams in a respectful, inclusive environment.

About the National Conflict Resolution Center

Mission Statement: We provide the resources, training and expertise to help people, organizations and communities manage and solve conflicts, with civility.

Built on the principle that every dispute has a solution, the National Conflict Resolution Center (NCRC) serves a variety of communities in both the public and private sectors — regionally, nationally and internationally. Our mission is to resolve issues with the highest possible degree of civility and equitability to all parties involved.

NCRC was founded in 1983 by the University of San Diego Law Center and the San Diego County Bar Association. With more than 30 years of experience and over 20,000 cases managed, NCRC is recognized as an international leader in mediation instruction and conflict resolution.

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