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Telfer School of Management

Telfer Strategic Collaboration & Partnership lab

On demand
Ottawa, Ontario, Canada

How it works


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Leading systems change through networks and collaborative efforts is notoriously difficult. Research indicates that successful collaboration ultimately resides in leaders’ ability to establish strong and trusting relationships among collaborators. While defining a shared vision, clear mandates, organizational structures, and collaborative management systems are important; leadership that creates a collaborative culture is key to successful partnerships.

Telfer’s Strategic Collaboration & Partnership Lab works with participants to develop the necessary skills to successfully lead large projects that require collaboration across teams and/or organizations. The Lab is not a “course.” The lab process is a series of intensive learning and work sessions where participants learn tools and practices that help them to develop mutual trust with other collaborators and strategies to move forward with real-time ongoing initiatives.


  • How to develop new and innovative solutions through intensive problem-solving and strategy development;
  • Collaboration and partnering skills, building your capacity to work together across organizational lines and cultures;
  • Practical tools and strategies which will help accelerate the development of solutions to typical challenges of cross-cutting and enterprise-wide initiatives.


  • Rapid initiation/acceleration and improvement of new or ongoing collaboration initiatives
  • Practical strategies to obtain and sustain stakeholder/collaborator commitment and engagement
  • Enhanced collaborative leadership skills
  • Improved conditions for innovation and problem-solving
  • Increase in system-wide capacity to execute on complex collaboration initiatives

Who should attend

A successful lab relies on the skill, passion and creativity of those involved. It is a process built on team dynamics – driving innovation and ideas through discussion, debate and interaction.

This program aims to involve all or part of a workgroup that is engaged in collaborating towards a common issue or project. We encourage each participating workgroup to involve a diverse mix of participants in the Lab such as technical and functional experts, decision makers, administrators and support resources. This might include government employees from more than one Department/Agency (or level of government) as well as nongovernment or private sector representatives.


Ray Gordezky is well known for his work facilitating strategic organizational learning, change, and action that addresses contentious issues and complex circumstances. He is Principal and co-founder of Threshold Associates, where he works with business, community and public service leaders to str...
Ingrid Richter is an Executive in Residence at the Telfer School of Management, University of Ottawa and Partner, Threshold Associates. Her teaching, action research and consulting work has three major areas of focus: leadership development, facilitating complex, multi-stakeholder change proces...

Next dates

On demand
Ottawa, Ontario, Canada

How it works

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