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Boston University

Technology and Change: Creating Value Through Disruptive Innovation

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Digital technology is disrupting everything. Industries are fragmenting. Established technologies and processes are dying. How do some revolutions come out of nowhere and change an entire market so fast?

BU Questrom’s 4-day Technology & Change program, held on the Boston University campus—a national hub for technology innovation—brings you the very best of our industry insiders’ expertise on transformative change. Here you learn how to deal with—and take advantage of—tech disruption. (And even be the one to drive industry-changing innovation.)

Prepare for What’s Next

You’ll be able to see what’s coming—and know exactly how to handle it. Anticipate and lead the future of transformative tech change. Leverage cutting-edge technologies (and manage the disruption they cause). Be known as the executive who leads your organization into the digital frontier.

Learn from Business and Tech Leaders

World-renowned faculty and BU Questrom industry insiders’ transform company strategies to stand out in the digital age. Learn through meaningful discussions, lectures, real-world scenarios, and hands-on activities alongside global leaders.

Make Immediate Change

Hone your portfolio of skills to communicate the business impact that information technology brings to your organization. After your final day of class, you’ll be able to move your company (and career) forward in the digital world.


  • Platform Shift: What it Means for the Future CIO
  • Organizing for Experimentation
  • Leading Change and Transformation
  • Managing Disruption and Change
  • Digital Strategies
  • Managing the Non-Market Environment
  • Project Work and Presentations
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Oxford Management Centre

Improving Business Leadership Through Technology

Next dates

Nov 4—8, 2019
5 days
London, United Kingdom
USD 5950
USD 1190 per day
Apr 13—17, 2020
5 days
London, United Kingdom
USD 5950
USD 1190 per day
Nov 2—6, 2020
5 days
London, United Kingdom
USD 5950
USD 1190 per day


This Oxford Improving Business Leadership Through Technology training seminar will help develop your understanding of digital leadership and learn how to apply it to help transform your organisation. As new digital technologies rapidly change, the demand for digital leaders is growing exponentially. Regardless of your background, this course will give you opportunities to explore and learn how digital leaders can leverage and exploit new technologies for innovation and growth, and provides you with a further insight into the digital landscape.

Information Technology (IT) is fast changing the world around us. This course will also provide you with an understanding of IT-enabled changes in the business environment, and how insightful executives leverage Information Technology (IT) to create value and win competitive battles.

This Oxford training seminar will highlight:

  • Impacts of technological innovation on the industry
  • Explorations of competition and business models in the high-tech industry (e.g. Google, Apple and Facebook)
  • Competitive dynamics of industries that consume significant technology with emphasis on how technology has disrupted some industries
  • How IT transforms cost structures of firms by helping them build information capabilities that significantly increase value chain efficiency
  • Impacts of IT on innovation and decision-making within firms that ultimately impacts revenue growth


At the end of this Oxford training seminar, you will learn to:

  • Identify how a business can increase sales and return on investment with new technology
  • Construct a matrix of necessary organisational competences to effectively use new technologies in business practice
  • Enhance the management and strategy of a business through digital technologies such as: mobile apps, Internet of Things, Cloud computing and data analytics
  • Align business and Information Technology (IT) strategies and apply within the workplace, overcoming the constraints and challenges of using Information Technology (IT)
  • Benchmark your organisation against other industrial players and identify the key features for superior than industry-average performance

Training Methodology

This Oxford Improving Business Leadership Through Technology training seminar uses a range of digital leadership and business models, methods and tools along with group work, reflective exercises, situational simulations, individual feedback and case studies.

Organisational Impact

You will learn new approaches to improving business leadership and addressing disruptive changes to enable you to help build a more effective organisation that is able to realise its potential by:

  • Developing a greater capability to achieve digital leadership
  • Enhance the management and strategy of a business through digital technologies
  • Overcoming the constraints and challenges of using IT in the organization
  • Building an efficient strategic alignment through proven digital business models
  • Contributing to innovation and decision-making which impacts revenue growth
  • Helping it to build information capabilities that significantly increase value chain efficiency

Personal Impact

Participants will develop a whole new appreciation of their capacity for digital leadership through:

  • Articulating impacts of technological innovation on the industry
  • Guiding their teams in weathering the disruptive innovation in workplaces
  • Aligning business and IT strategies within the workplace
  • Delivering superior than industry-average performance through business transformation
  • Formulating digital strategies to increase sales and return on investment with new technology
  • Applying proven digital business models to build an efficient strategic alignment

Course Outline

Day 1 Business Leadership in the Digital Era

  • Technology leadership
  • Digital leadership challenges and experience
  • Three dimensions of digital leadership
  • Customer needs in the digital era
  • Industry and occupational differences in digital skills

Day 2 Technology-Enabled Disruptions

  • Leading technological forces disrupting today’s business environment
  • Mobile and Cloud computing
  • Big data and business analytics
  • Why industry players failed to respond to potentially disruptive changes
  • Identify technology-led disruptions in your own industry
  • Identify shifts required to respond to disruptive changes

Day 3 Online Business Models

  • What are internet business models?
  • Five primary types of e-commerce models
  • Business models characterizing a variety of digital goods companies
  • Building an efficient strategic alignment model
  • Factors that constrain an enterprise from using Information and Communication Technology

Day 4 Designing Information Capabilities for Competitive Advantage

  • Conventional vs. Digital Competitive Advantages
  • Roles of Information Technology (IT) in designing information capabilities that provide end-to-end value chain visibility
  • Capabilities driving the competitive advantage of companies like Walmart and Amazon
  • Outline the ingredients of Information Technology (IT) - enabled competitive advantages
  • Design supply chains that transform your cost of operations

Day 5 Social Networks and Enterprise 2.0

  • Practical use of social media
  • Internet of Things and Internet Plus
  • Network Information Technology (IT) that facilitates unstructured interactions in organizations
  • Leveraging network Information Technology (IT) to radically improve information flows and decision making
  • Debates and group collaboration to use technologies

Who should attend

Although this course is open to all and assumes no prior requirements, it is primarily aimed at senior and middle management with an Information Technology (IT) and business focus.

This course is suitable to a wide range of professionals but will greatly benefit:

  • Functional Managers
  • Project Managers
  • Senior Managers
  • General Managers
  • Heads of Department
  • Aspiring Managers who wish to develop their skills in Business Leadership
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