Systems Operations in Health and Humanitarian Response
Often the lack of cooperation and coordination between organizations or stakeholders lead to inefficiencies, despite having common goals. A systems view is needed to ensure appropriate use of scarce resources to meet the multiple, and often conflicting, short- and long-term goals from multiple constituents. This course will focus on conceptual and modeling skills to understand and effectively manage supply chains and operations from a systems perspective. Models will address system characteristics (e.g., demand dependencies) that drive system dynamics and policies to regulate performance. Course topics include methods for improving coordination and collaboration, addressing demand dependencies, and reliably measuring and evaluating system performance.
What You Will Learn
- Coordination and collaboration improvement
- Demand dependencies
- Inventory variability and costs mitigation and reduction
How You Will Benefit
- Identify opportunities for coordination within organizations and collaboration across organizations for increased efficiency and improved outcomes.
- Describe the strategic behavior of decision-makers and the impact of the market (or contract) structure on the participant's actions and the overall system dynamics.
- Define evaluation metrics in alignment with the system goals and structure system operations and incentives that address and evaluate these metrics.
- INCENTIVES AND COORDINATION AND COLLABORATION
- DEPENDENT DEMAND
- SYSTEM INTERACTIONS AND PERFORMANCE MEASUREMENT
Who should attend
This course is designed for tactical and strategic members of non-governmental organizations, private corporations involved in the humanitarian relief efforts, U.S. federal government employees, U.S. state or local government employees, humanitarian foundation members, program managers, directors of field operations, disaster relief managers, director of logistics and inventory, and logistics officers.