Supporting Windows Vista Computers With Desktop Images and Application Packages

ICTD International Centre for Training and Development

ICTD International Centre for Training and Development

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Who should attend

This course provides the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. It is designed for experienced enterprise level IT professionals.

About the course

This instructor-led course provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios: New installations, Single computer migrations and Single computer reinstallations. The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls.

The audience of this course is experienced enterprise level IT Professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. As working professionals, students must combine technical expertise with problem solving and decision making skills and a deep understanding of their business and technical environments to quickly resolve support issues. They consider all variables, justify resolutions with a logical troubleshooting approach, and relate tradeoffs to business and technical requirements and constraints.

Course Objectives

Delegates will learn how to

  • Describe how the Windows Vista deployment options can be used to improve the support experience at the desktop.
  • Identify the most appropriate method to support Windows Vista recovery on site.
  • Identify the components of the Windows Vista user state and safely backup and restore that data.
  • Utilize Windows Vista application packages to improve the process of application installation and maintenance at the Windows Vista client computer.
  • Explain how to troubleshoot Windows Vista application package installations

Course Outline

Preparing to Apply Desktop Images This module explains how to describe the necessary steps required to prepare a computer for Windows Vista image deployment.

  • Identifying the Support Scenarios
  • Preparing the Target Computer
  • Backing up the User State

Supporting Computers with Desktop Images

  • This module explains how to apply a Windows Vista operating system image to a target computer.
  • Obtaining the Desktop Image
  • Verifying the Desktop Image Application

Restoring and Validating User State

  • This module explains how to restore and validate user state on a newly deployed Windows Vista desktop image.
  • Restoring User State
  • Verifying User State
  • Lab : Restoring and Verifying User State
  • This module explains the steps required to prepare a Windows Vista computer for application installation.
  • Preparation Steps for Installing an Application Package
  • Testing Application Packages
  • Lab: Preparing to Install an Application Package

Creating and Deploying an Application Installation Package

  • This module explains how to create and deploy application installation packages to Windows Vista computers.
  • Application Package Deployment Methods
  • Creating the Application Packages

Troubleshooting Application Installations

  • This module explains how to troubleshoot issues that are affect application package installation.
  • Application Installation Troubleshooting Techniques
  • Lab : Troubleshooting Application Installation

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Videos and materials

Supporting Windows Vista Computers With Desktop Images and Application Packages at ICTD International Centre for Training and Development

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.


Something went wrong. We're trying to fix this error.

Thank you

Someone from the Coursalytics team will be in touch with you soon.

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.