Supply Chain Management II (Online)

Eli Broad College of Business

How long?

  • 1 day
  • online

Eli Broad College of Business


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Who should attend

Designed for those who have completed Supply Chain Management I, this course illustrates how to apply key integrated supply chain principles in both the manufacturing and service sectors. Whether your expertise is in logistics, operations or procurement, Supply Chain Management II will enable you to continuously improve your supply chain, as well as your job performance – which can make you more visible and valuable within your organization.

About the course

Building on the fundamentals introduced in Supply Chain Management I , this course provides you with the tools to master integrated supply chain management and determine the best supply chain design for your operations. From the big picture down to the details, you’ll identify the characteristics and objectives of inventory, transportation, warehousing and material handling.

Explore SCOR processes, metrics and best practices and gain the skills necessary to apply supply chain integration principles to activities within the service sector. You’ll also learn how to look back to measure and assess your practices for continuous improvement, then look ahead to the evolving responsibilities of supply chain professionals.

What You’ll Learn

Supply Chain Integration

  • Ways to meet customer needs through an integrated operation
  • How to create a network of distribution centers and transportation to serve individual customers
  • Postponement strategies for effective supply chain globalization and integration


  • Types of inventory and factors affecting inventory levels
  • How cycle and safety stock inventory interact to influence customer service
  • Inventory costing and sample carrying cost percents
  • Repairable inventory management

Transportation Management

  • Economic, environmental and technology characteristics of the different transportation modes
  • Infrastructure in the transportation industry
  • Four significant global changes impacting transportation

Warehousing and Distribution Centers

  • Two key objectives of warehousing and distribution centers
  • Economic and service benefits of warehousing

Material Handling and Packaging

  • Material handling systems and the role of packaging
  • Overview of handling technologies
  • The rationale and impact of packaging in the supply chain


  • Functional perspective on logistics measures
  • The direct reflection of logistics performance
  • Measurable benefits of using third party logistics provider (3PL)
  • Success factors in optimal 3PL relationships

Performance Measurement

  • Benchmarking and assessment and analysis practices
  • Six specific measures providing insight into supply chain operations
  • Three accounting tools critical to overall performance of the supply chain

Services and Supply Chain Management

  • Scope of supply chain management and application to services
  • How to compare traditional and service-based supply chain management
  • Specific capabilities of supply chain managers that can be applied in the service environment
  • Economic and societal trends driving services

Supply Chain Risk Management

  • Evolving responsibilities of supply chain professionals
  • Examples of security best practices
  • Dimensions of a sustainable supply chain strategy
  • Changing dynamics of supply chain management

Supply Chain Career Paths & Talent

  • How to compare a traditional supply chain career path vs. supply chain management path
  • Job titles and associated criteria
  • Organizational priorities, gaps, and opportunities clarifying the requisite skills and competencies needed in supply chain professionals


8 Week Course

Inventory, Transportation, and Warehousing

  • Supply Chain Management II Introduction
  • Introduction to Inventory
  • Inventory Cycle and Safety Stock
  • Transportation Management, Part 1
  • Transportation Management, Part 2
  • Issues Facing the Transportation Industry

Supply Chain Integration

  • Principles of System Integration
  • Interview: End-to-End Integration
  • Supply Chain Integration, Part 1
  • Supply Chain Integration, Part 2
  • Warehousing
  • Material Handling and Packaging

Performance Measurement

  • Introduction to Performance Measurement
  • Performance Measurement: Determining Appropriate Metrics
  • Performance Measurement: Benchmarking and Accounting
  • Performance Measurement: Financial Considerations
  • Performance Measurement: Variation Across the Supply Chain

Supply Chain Value Assessment

  • Interview: Value Creation in SCM
  • Cooper Processing Introduction
  • Cooper Processing Solution
  • Services Supply Chain Introduction
  • Services Supply Chain Example

Marks & Spencer Case

  • Marks and Spencer Introduction: A Retail Empire
  • Marks and Spencer Introduction: The Salsbury Era
  • Marks and Spencer Introduction: Case Assignment
  • Marks and Spencer Solution Part I
  • Marks and Spencer Solution Part II

Supply Chain Risk Management

  • Role of SCM Professionals in Risk Management
  • Supply Chain Sustainability, Part 1
  • Supply Chain Sustainability, Part 2
  • Enhancing Supply Chain Sustainability Through Education, Part 1
  • Enhancing Supply Chain Sustainability Through Education, Part 2
  • Dynamics of Supply Chain Design

Logistics Outsourcing and Spares

  • Logistics Outsourcing: What is a Third Party Logistics Provider
  • Logistics Outsourcing: Services of a Third Party Logistics Provider
  • Logistics Outsourcing: Benefits of a Third Party Logistics Provider
  • Logistics Outsourcing: Finding a Third Party Logistics Provider
  • Logistics Outsourcing: Merging with a Third Party Logistics Provider
  • Spares and Repairables

SCOR and Conclusions

  • Introduction to the SCOR Model
  • SCOR Processes, Metrics and Best Practices
  • Applying the SCOR Model
  • Interview: Supply Chain Innovation
  • Supply Chain Management Conclusion

Supply Chain Management II (Online) at Eli Broad College of Business

From  $2,480

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