Available dates

Mar 11—13, 2020
3 days
Toronto, Ontario, Canada
CAD 3250 ≈USD 2541
CAD 1083 per day
Sep 28—30, 2020
3 days
Toronto, Ontario, Canada
CAD 3250 ≈USD 2541
CAD 1083 per day


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About the course

As our responsibilities as managers constantly become more complex and demand the involvement of more people, it is essential that we explore alternate methods to motivate our staff.

This program has been designed to allow current managers to develop new leadership and behaviour styles which will accommodate our changing environment including:

  • Improving interpersonal and managerial skills
  • Improving your decision-making process
  • Effective leadership through dynamic coaching styles
  • How to motivate individuals to meet objectives

What You Will Learn

  • Determine your unique management and coaching styles
  • Objectively identify your perceived level of effectiveness in terms of 14 management competencies
  • Discover how most dysfunctional employee behaviours are caused by management practices
  • Explore methods of bringing conflicts to the surface in order to manage them
  • How to engage employees in effective decision making
  • Use power appropriately to reduce negative reactions
  • Apply the latest research in motivating the new multi-generational workforce
  • Adapt your leadership and communications styles to fit any organizational context


The Leader/Manager in the Team Environment

  • Working styles of the future
  • Developing a transformation mindset
  • Creating personal and professional change strategies and goal setting
  • Inspiration and enthusiasm
  • Decision-making roles

Integrating Management Theory and Employee Competence

  • The evolution of management theory
  • What motivates people today for the long term
  • Understanding individual competency levels
  • Self feedback analysis – understanding your coaching strengths and weaknesses

Developing Your Leadership and Coaching Strengths

  • Aligning your coaching style to employee competencies
  • Managing “up” the organization

Strengthening Your Communication Skills

  • Creating communications connections
  • Cognitive and non-verbal skills
  • Inter-group communication

The Leader/Manager as a Source of Positive Influence

  • Influence Potential© Analysis
  • Using power positively
  • The new way of delegating

Developing Your Personal Management Skills

  • Analyzing your Management Effectiveness Profile Survey (MEPS)
  • The 14 management competencies
  • Personal action planning

People, Not Numbers Produce

  • Understanding self-style
  • Applying the appropriate style to your organization

Applying the Learning

  • Leadership video case study
  • Analyzing your employee’s behavioural competencies
  • Employee growth action plans
  • Workshop – creating a personal change action plan

Who should attend

This program has helped more than 2,000 managers from all functional areas including:

  • General Managers and administrators
  • Senior corporate managers
  • Manufacturing, technical and plant managers
  • Human resources and training managers
  • Sales and marketing managers
  • Operations and business unit managers

Trust the experts

Joseph Sherren

Biography Joe Sherren, President of Ethos Enterprises Inc., is a management effectiveness expert who has spoken to more than 4,000 audiences in over 30 countries in the areas of leadership, team development and group motivation. His corporate experience includes 25 years in senior management pos...


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