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About the course
The pressures on today’s frontline managers are relentless in terms of expectations from customers, senior managers, external suppliers and their staff. The contributions of these managers have a direct impact on the quality of products/services that the customers receive. As a frontline manager, you need an array of managerial and interpersonal skills to cope with these pressures, and still deliver ever-improving results. This programme is specifically designed to help you lay a strong foundation to your managerial career by learning the right approach to leadership.
Understand yourself and your preferred work style, improved communication & listening skills, giving and receiving feedback, importance of teamwork, developing your style and motivating others as a leader, leading change and gaining commitment for change.
Who should attend
Middle to Senior Managers holding designations like Sr. Manager, GM, AVP, Regional manager, Account Manager, Analysts from all industries.
Trust the experts
Mitchell Watkins is a Visiting Faculty from the London Business School and has worked as a consultant with many companies in organisational and management development for over thirty years. At the India School of Business, he has taught several programmes for Senior Managers of major Indian orga...