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Indian School of Business (ISB)

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About the course

The pressures on today’s frontline managers are relentless in terms of expectations from customers, senior managers, external suppliers and their staff. The contributions of these managers have a direct impact on the quality of products/services that the customers receive. As a frontline manager, you need an array of managerial and interpersonal skills to cope with these pressures, and still deliver ever-improving results. This programme is specifically designed to help you lay a strong foundation to your managerial career by learning the right approach to leadership.

KEY BENEFITS

Understand yourself and your preferred work style, improved communication & listening skills, giving and receiving feedback, importance of teamwork, developing your style and motivating others as a leader, leading change and gaining commitment for change.

Who should attend

Middle to Senior Managers holding designations like Sr. Manager, GM, AVP, Regional manager, Account Manager, Analysts from all industries.

Trust the experts

Mitchell Watkins

Mitchell Watkins is a Visiting Faculty from the London Business School and has worked as a consultant with many companies in organisational and management development for over thirty years. At the India School of Business, he has taught several programmes for Senior Managers of major Indian orga...

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Course reviews

Anant D, Manager from India 2015

4.7
Course quality: excellent
Instructors: very good
Other (e.g. materials, infrastructure): very good
Primary takeaway: It was a good opportunity for professional introspection.
Things to improve: Provide online material.

Sushmita S, Manager from India 2015

4.9
Course quality: excellent
Instructors: excellent
Other (e.g. materials, infrastructure): very good

Consulting Professional from India 2017

4.5
Course quality: good
Instructors: excellent
Other (e.g. materials, infrastructure): excellent

Business Owner from India 2015

3.9
Course quality: good
Instructors: good
Other (e.g. materials, infrastructure): good

Manager from India 2009

4.9
Course quality: very good
Instructors: excellent
Other (e.g. materials, infrastructure): very good

Executive from India 2019

4.0
Industry:conglomerate

Manager from India 2016

4.2
Course quality: good
Instructors: very good
Other (e.g. materials, infrastructure): very good
Primary takeaway: How to lead teams effectively.
Industry:automotive

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