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About the course
This programme is designed for employees who have been newly-promoted to a supervisory or managerial position to improve their people-management skills and, more importantly, be equipped with practical ideas for optimising the most important resource in the organisation – it’s people. It’s also suitable for existing supervisors and managers who have not received any formal training in people-management skills.
Benefits to You
Possess a firm foundation in becoming both an efficient and effective manager and better motivator of subordinates. This will lead to subordinates becoming more inspired, produce higher quality work, and tend to stay longer in the organization.The organization will then benefit with higher productivity levels, lower turnover and resignation rates, saving time, energy, resource, money in hiring and re-hiring of new staff.
- Become an effective motivator of subordinates.
- Improve EQ skills.
- Know how to supervise, communicate, coach, counsel, delegate, lead and inspire subordinates effectively.
- Build a stronger, more cohesive team.
Inculcating a healthy self-esteem
Adopting a positive mental attitude
Maximizing one’s potential
Striking an IQ/EQ balance in supervision
Developing work performance goal
Key Principles, roles and responsibilities of a supervisor of Supervision
Coaching & Counselling Skills
Inter-personal and conflict management skills
Motivating and inspiring subordinates
Delegating work effectively
How to manage ones boss
Becoming an effective intermediary between one’s Boss & subordinates
Relating to different kinds of Bosses
MANAGING A TEAM
The magic ingredient in teamwork – SYNERGY
Building a cohesive team
Who should attend
Level 2: Supervisor, Executive & Emerging Managers
Level 3: New Managers
Supervisors and first-line managers, especially those who have been recently promoted to supervisory positions. Experienced supervisors and middle-level managers can also attend to enhance their supervisory skills.