Western Ontario University

Shifting From Positions to Interests

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About the course

Discover why shifting the discussion from positions to interests is a secret to success, and why this is one of the most difficult skills to master. Examine techniques to accomplish this shift, and learn how to differentiate between interests and issues. Explore the subtleties of conflict resolution.


  • Why people take positions and the ways in which positions are expressed
  • Naming interests in a way that facilitates problem-solving
  • Application of skills and concepts to real and fictional situations

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

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