Service Coaching

SIM Professional Development

How long?

  • 2 days
  • in person

What are the topics?

SIM Professional Development

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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Who should attend

  • Level 2 - Supervisor, Executive, & Emerging Managers
  • Level 3 - New Managers
  • Level 4 - Managers

About the course

Course overview

Coaches empower and inspire individuals and teams to be grow professionally, to be more goal orientated, engaged and productive. Many organisations have identified coaching to be a critical leadership skill which improves resiliency and effectiveness to change.

In this programme, you will recognise the characteristics and role of an effective coach to empower individuals and teams to maximise their performance potential.

Course benefits

Business Outcomes

Participants will advance their know-how in applying coaching techniques to empower staff to address service gaps and monitor their progress for improvements. Promoting a coaching culture drives high-performance so that teams can deliver on service in accordance to the organization’s vision, mission and values.

Learning Outcomes

  1. Recognise the characteristics and role of an effective coach

  2. Adopt techniques to empower individuals to maximise their performance potential

  3. Prepare to coaching plan to close performance gaps

  4. Monitor the progress for improvement

Course outline

  1. Role and characteristics of a coach

  2. Coaching skills

  3. Coaching process

  4. Barriers to coaching

  5. Monitor the progress for improvement

Service Coaching at SIM Professional Development

From  SGD 642$487

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Leadership

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.