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Schulich Executive Learning Centre

Psychology and Neuroscience of Effective Workplace Leadership - Mindful Management

Dec 12—13, 2019
2 days
Toronto, Ontario, Canada
CAD 2650 ≈USD 1989
CAD 1325 per day
Jun 15—16, 2020
2 days
Toronto, Ontario, Canada
CAD 2650 ≈USD 1989
CAD 1325 per day

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Description

Take your leadership skills to a world-class level by understanding what drives your staff’s performance levels – using advancements in Neuroscience to build connection and trust.

Neuroscience research shows that our need to “connect” is as essential as our physical need to survive. The Mindful Management program teaches you how both parts of our mind work together – the fast, intuitive Emotional mind; and the slower, more logical Rational mind. During this informative session, practice Mindful Management techniques to build lasting leadership connections and trust with your staff, management and clients.

Mindful Management is Today’s Most Powerful Leadership Tool That Every Manager Can Use!

The key to great leadership relationships is to understand the simple science behind it.

Our brains are wired for Connection, Clarity, Consideration and Achievement. Managers who understand how to dialogue and appeal to their staff at these levels, will see outstanding improvements in staff productivity, motivation, conflict resolution and team problem solving. This program shows you how in simple steps.

Learn the Science behind Great Leadership

  • Learn how our Rational and Emotional minds influence our decision-making, our communications, and our responses to others
  • Learn how to set direction and ask for change – and get it to happen using effective talk and communications
  • Study the important relationship between the conscious and unconscious minds
  • Learn how to take care of your own mind so you can lead more effectively

What You Will Learn

  • Understand ‘what makes your employees tick’ – what really motivates them and de-motivates them
  • The key principles behind Neuroscience and effective leadership
  • How to make powerful communication connections
  • Understand how our two minds work – Rational and Emotional
  • How to empower staff to meet their neural needs, build trust and motivate
  • Talking ‘mindfully’ when dealing with sudden disagreements
  • The vital relationship between our conscious and unconscious minds in our everyday thought and talk
  • Effective talk: How to frame your messages to be more positive vs. negative
  • How to be a ‘mindful manager’ who can engage both Rational and Emotional staff
  • Steps to avoiding negative leadership behaviour that derails productivity
  • Managing yourself and your mental health in stressful work environment

Course content details

2 days

Mindful Management: The Psychology and Neuroscience of Effective Workplace Leadership

REACHING ONE IMPORTANT GOAL: A Motivated & Productive Workforce Guided by Your Leadership

  1. Overview of Neuroscience Findings on Effective Leadership Communication
  • How Emotions are part of every decision
  • The speed of emotional decisions – 200 milliseconds
  • How our Rational and Emotional minds compete Avoiding negative, dismissive leadership behaviours
  1. Achieving Four Conditions for Productivity

Productive employees are motivated by their needs for these rewarding states:

  • Certainty (Clarity of task)
  • Connection (Relatedness to team)
  • Consideration (Treated with Fairness)
  • Competence (Mastery of task)
  1. Current Research on Leadership & Motivation
  • How we are all wired to achieve these rewarding states
  • How we naturally avoid any threats
  • Case: Aligning leadership and workplace practices with your staff’s neural needs

UNDERSTANDING TWO MINDS: Leveraging The Power Behind Our Thought and Talk

  1. The Psychology of Decision-making

Two neural systems for deciding:

  • Emotional: Fast, automatic, associative
  • Rational: Slow, deliberate, linear
  1. The Rational and the Emotional Minds As Fully Integrated

Picture a small rider (the Rational mind) guiding a huge working elephant (the Emotional mind) to get things done

  • How The Rational mind thinks and speaks
  • How The Emotional mind perceives and motivates

How effective managers “lead minds” at both levels

Three Ways to ground your decisions in reality

  1. Four ‘Low-Threat’ Steps to Asking for Business Change

Begin with a solution-focused approach

  • We need to ‘see’ change before trying it

Focus on the situation – not the person

  • Change the situation to support new behaviour

Then focus on behaviour

  • Make ‘steps to change’ clear & small

Move the Team Collectively

  • We’re more likely to change if someone else is also doing it

THREE MODES OF TALK: Choosing a Communication Style that Works Best

  1. Connection Talk(1)
  • The power of a positive emotional connection to build certainty and trust
  • Centered on Asking not Telling
  1. Control Talk (2)
  • You tell them what to do or how to be
  • This disconnects, demeans and de-motivates – poor results
  • Calming actions in a difficult situation
  1. Dialogue Talk (3)
  • Changing the way you frame the issue
  • Talk to stay connected while you’re solving the problem
  1. Two Problem Solving Techniques: Which Works Best?

Focus on what’s broken and try to fix it

  • Startles the Emotional mind further

Focus on what’s working first

  • This energizes the Emotional and Rational mind
  1. Five Steps to Minding Your Own Mind to Lead More Effectively

Applying Mindful Management strategies to your personal life

Who should attend

Managers and executives

Experts

Biography Dalton Kehoe is a highly-awarded leadership instructor and organizational change practitioner with more than four decades of experience. He is Senior Scholar of Communication Studies at York University, teaching interpersonal and organizational communications. Dalton has also written a...

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Next dates

Dec 12—13, 2019
2 days
Toronto, Ontario, Canada
CAD 2650 ≈USD 1989
CAD 1325 per day
Jun 15—16, 2020
2 days
Toronto, Ontario, Canada
CAD 2650 ≈USD 1989
CAD 1325 per day

How it works

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