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Frankfurt School of Finance & Management

Project Monitoring and Controlling, Communication, and Overcoming Conflict in Team Work

Jun 16—18, 2020
3 days
Frankfurt, Germany
EUR 1900 ≈USD 2132
EUR 633 per day

How it works


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Learning Target

You will learn how to efficiently monitor projects as well as how to recognize deviations from the plan and steer the project management while keeping the goals in mind. You can effectively support your project team through difficult phases. You will receive a valuable project management qualification that combines methods and leadership skills. On the basis of practical examples, you work out the challenges of your leadership situation and develop various reasonable solutions. You are capable of utilizing different strategies to solve conflict situations. You can follow the project’s progress and successfully handle risks.


  • Handling Uncertainty, Risks, and Project Deviations
  • Project Monitoring and Controlling: Performance Evaluation, Measuring Progress, Reporting, Documentation
  • Working Tools and Documentation Techniques
  • Forecasting Process and Earned Value Management
  • Making Decisions and Preparation
  • Team Work: Phases of Team Development, Cooperating in Virtual Teams, Conflict Management
  • Management of Subcontractors and External Service Providers
  • Feedback, Working through Conflict, Negotiation


Interactive lecture, discussion, group work, practical practice activities

Who should attend

Project staff, project managers, and (future) project leaders.

Management Concepts

IT Project Monitoring and Controlling

Next dates

Oct 10—11, 2019
USD 1399
Nov 7—8, 2019
2 days
Washington, District of Columbia, United States
USD 1399
USD 699 per day
Feb 6—7, 2020
USD 1399
+6 more options


Monitoring and controlling an IT project is an ongoing activity that spans the life of the project. You will cover the activities involved in monitoring and controlling project actuals to baseline variances, adequate progress and status reporting, project process improvement plan, and critical path methods. You will also formulate a performance analysis on an IT project and complete a product backlog grooming activity using sprint performance results.

Learning Objectives

  • Design a project process improvement plan using quality control data
  • Formulate a performance analysis on an IT project
  • Complete a product backlog grooming activity using sprint performance results

Course Topics

IT Project Process Improvement Management

  • Start-Up Exercise
  • Project Process Improvement (PPI)
  • IT PPI Implementation
  • Adaptive Life Cycle PPI
  • Knowledge Check
  • Your Thoughts?
  • Aligning QA/QC with PPI
  • Knowledge Check
  • PPI Frameworks
  • Knowledge Check
  • Scrum Sprint Retrospective
  • Knowledge Check
  • Achievement Exercise
  • Application Checkpoint

IT Project Monitoring Tools, Techniques, and Processes

  • Your Thoughts?
  • Developing a Project Monitoring Program
  • Analyze the Collected Performance Data
  • Establishing Baselines and Performance Analysis Techniques
  • Agile-Based EVM
  • Adaptive IT Project Change Management
  • Risk and Issue Monitoring on Adaptive Projects

IT Project Controlling Tools, Techniques, and Processes

  • Controlling an Adaptive-Styled Project
  • Change Control in Adaptive Projects
  • Release-Level Management and Control in Adaptive Projects
  • Release-Level Management for U.S. Government Projects
  • Using “Execute to Experience” to Control Adaptive Projects
  • Using the Interval Review and Demonstration
  • Product Backlog Grooming

Who should attend

This course is intended for entry and intermediate level IT Program and Project managers.

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