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Schulich Executive Learning Centre

Program Evaluation and Performance Measurement: Achieving Results in Government and the Public Sector

Oct 28—30, 2019
3 days
Toronto, Ontario, Canada
CAD 3250 ≈USD 2438
CAD 1083 per day
May 6—8, 2020
3 days
Toronto, Ontario, Canada
CAD 3250 ≈USD 2438
CAD 1083 per day

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Government leaders must constantly strive to improve program evaluation and performance measurement in the public sector and produce results for Canadians.

This acclaimed government performance measurement program featuring the “Common Sense Approach” to developing effective indicators for government programs will help you improve your key decision-making and management processes.

What You Will Learn

  • Use a simple 3-step logic model, the “Common Sense Approach”, to design performance measurement frameworks for your programs
  • Use performance measurement in:
    • strategic business plans,
    • budget development
    • grant approvals, staff appraisals
    • management accountability frameworks
    • program evaluations
    • operations improvement
  • Instill a customer-focused, performance-driven culture in your team
  • Apply performance measurement to decision-making processes
  • How to keep score and develop a balanced response
  • How to set performance targets
  • Effectively Analyze performance data to identify improvements
  • How to implement performance measurement with your team

Who should attend

This hands-on program draws on extensive examples of current government programs. Those who will benefit from this program include:

  • Directors, heads and managers of public sector departments and agencies
  • Project managers and program analysts from federal, provincial and municipal levels
  • City managers, policy advisers and council members
  • Directors and managers of school boards, universities and colleges, healthcare authorities and social service agencies
  • Executives in Charitable Foundations and Corporate Social Responsibilty departments
  • Private-sector and not-for-profit organizations that work with government
  • Budget, finance and audit officers and program evaluators
  • Performance improvement, operations and process specialties


Biography John is one of the leading experts and specialists in performance measurement for public sector organizations. He has instructed thousands of public sector leaders on how to effectively develop and implement performance measurement in their organizations. John has more than 30 years’ e...


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