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Cyprus International Institute of Management

Professional Coaches and Mentors Emcc Foundation Level

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CIIM Executive Education Centre in collaboration with Bluesky International offers the professional programme “EMCC EIA Accredited Coach/Mentor – Foundation Level”. The programme is accredited with the European Quality Award of the European Mentoring and Coaching Council (EMCC) and has integrated individual coaching accreditation process leading to EMCC EIA – Foundation level.

Leaders of today are asked to drive performance and achieve results in a fast-changing business environment. A key challenge for them is to ensure that their people are fully utilized and totally engaged in the workplace. The leader is asked to undertake the role of a coach with the aim to develop people’s talent and unlock their full potential.

Coaching is today an essential leadership skill, one that builds strong working relationships, long-term people development and an organizational culture which promotes sharing of knowledge and success.

The programme draws on coaching tools and approaches and will be highly interactive and participative through discussions, group exercises, role plays and self-reflection work.

Key Learning Outcomes

By the end of the programme participants will be able to:

  • Understand the context, process and content of effective workplace coaching/mentoring
  • Develop the skills and abilities to integrate coaching/mentoring into a workplace role
  • Deepen own understanding of what represents ethical practice in coaching
  • Reflect and assess own abilities in coaching/mentoring and foster self-development
  • Reflect on own communication, rapport building and interpersonal skills when coaching/mentoring

Programme Outline

Module 1

  • Introduction to the programme
  • Defining Coaching and Mentoring
  • Coaching Continuum: Knowing when you are coaching and when you’re not!
  • Introduction to the EMCC Competency Framework: the 8 competences for professional practice
  • Behaviours required by a workplace coach/mentor – the importance of self-awareness
  • Managing the Coaching/Mentoring “Contract”
  • Understand the process and content of effective workplace coaching/mentoring

Module 2

  • Effective Communication Skills
  • Verbal vs Non-Verbal Communication
  • The Importance of Active Listening
  • How to use Questions Effectively: working with seven types of questions
  • Giving and Receiving Feedback: encouraging reflection on personal impact
  • Building and Maintaining Rapport – Emotional Intelligence in practice
  • T-GROW practice: how to apply a coaching model to achieve results

Module 3

  • Assess own abilities of applying coach/mentor skills; how are you measuring up to professional standards?
  • Summarise reflections on practice skills: emphasis on strengths and areas for development
  • Plan future development needs to maintain the learning process
  • Observed practice sessions: an opportunity to showcase your practice and get feedback on your skills as coach/mentor

Who should attend

  • Line Managers in organizations across all industries/sectors who wish to learn how to incorporate coaching in their leadership role
  • Newly appointed team leaders who want to motivate their people to generate high performance results.
  • HR and Learning & Development professionals or Occupational Psychologists who wish to learn the principles and practice of coaching.
  • Coaches who wish to make sure that their coaching practice aligns with the standards of a professional coaching/mentoring body.


Mrs. Georgia Stylianidou is an EMCC Accredited Practitioner Coach and a member of EMCC Greece and Cyprus. Georgia’s key focus is executive coaching and helping business professionals reach their full potential as leaders, managers or team heads. In addition to her coaching practice Georgia has e...


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