Center for Technology and Management Education

Predictive Analytics Certificate Program

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About the course

Successful businesses rely on collecting and analyzing data to solve complex problems. The Caltech 5-day Predictive Analytics Certificate Program provides the key knowledge and skills needed to better understand your customers and your processes. Predictive analytics allows you to uncover patterns and trends in your financial, service delivery, and marketing data, to quantitatively make successful business decisions.

The program is taught in an accelerated 5-day format, where participants apply course concepts to business problems faced in their work environment. During this hands-on class, participants apply innovative tools and techniques to complex problems to yield both immediate and long-term benefits. Instructors provide practical guidance and assistance based on their extensive industry experience.


Participants will learn how to:

  • Identify practical opportunities to apply data mining and predictive analytics to improve business operations
  • Collect and organize data from varied and disparate sources to facilitate business forecasting and competitive intelligence
  • Identify and evaluate potential drivers of business effectiveness
  • Use state-of-the-art tools and methods to extract meaning out of existing corporate data
  • Define actionable plans to increase sales, reduce costs, improve customer relations, and avoid or mitigate business risk
  • Develop, verify, and validate models for business and industry processes
  • Make confident strategic decisions in the face of uncertainty
  • Use data to optimize service delivery and product development
  • Avoid the bottlenecks, pitfalls, and time-wasters inherent in working with big data

Who should attend

This program is for professionals seeking to optimize business performance in high-tech companies. Applications include business intelligence, data mining/warehousing, service delivery, product development, marketing, and process improvement.

Trust the experts

Chris Christensen

Chris Christensen, PMP, specializes in project management, quality improvement, product development, futures research and strategic planning. He assists manufacturing and service organizations in forecasting their future, developing successful products, and developing and deploying practical stra...


Rick Hefner

Rick Hefner, PhD, specializes in systems development and maintenance; project management; Lean Six Sigma; process improvement, technology transfer; and risk management. His experience spans over 35 years. Dr. Hefner recently served as director of process management at Northrop Grumman Corporatio...


Carol Jacoby

Carol Jacoby, PhD, specializes in mission analysis, systems engineering, decision analysis, and mathematical techniques. She has 28 years of experience in systems engineering at Hughes Electronics and Rockwell International. She led Hughes' Mission Analysis Center of Excellence in developing comp...


Kenneth Preston

Kenneth Preston, DBA has 28 years of aerospace and defense industry experience with over 20 years in project management. He is currently a project engineer/project focal/technical lead engineer/control account manager in the systems engineering and integration organization for the Boeing C-17 Pro...


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