Practical Communicative Management Skills

SIM Professional Development

SIM Professional Development

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Who should attend

  • Administrative & Support
  • Supervisors, Executive, & Emerging Managers
  • New Managers

About the course

As valued staff working in the organization, it is important to understand yourself, others, and bosses. All of us are leaders in our own right and it is crucial to know how to manage the team dynamics to be effective. This programme empowers you with practical skills on getting along with your colleagues, teams, or bosses with various skillsets.

Benefits to You

Business Outcomes

  • To have happy and motivated employees in the organisation.
  • To be communicative, effective, and influential team player or a leader
  • To be able to manage work teams and bosses positively and effectively

Learning Outcomes

Through discussion groups, role plays, pair-work, and activities, you will learn:

  • to manage yourself with the right skillsets at the workplace
  • to be a good coach and delegator of tasks to your juniors
  • to manage your colleagues and boss more professionally
  • to engage people more effectively by listening to them and be genuinely interested in them
  • To be able to communicate clearly
  • To give and receive constructive feedback to promote greater team unity
  • To write effectively and clearly

Programme Outline

  • Managing Self
    • Clarifying your role and areas of responsibility
    • Understanding what is urgent versus important
    • Learning to how manage time and multi-task effectively
    • Learning how to survive at the workplace
    • Understanding yourself through personality profile and identifying your strengths and blindspots
    • Recognising and building on your strengths
    • Planning your career options
    • Learning to keep abreast of technologies
  • Managing Others
    • Understanding the Circle of Concern, the Circle of Influence & the Circle of Control
    • Learning the art of engaging people with your EQ
    • Learning the art of making people like you
    • Mastering the art of listening
    • Mastering motivational techniques
  • Managing Upwards
    • Managing one’s boss
    • Becoming an effective intermediary between your boss & colleagues
    • Learning not to be caught in the crossfire with your bosses
    • Knowing how to multi-task and prioritise
    • Learning the art of winning trust
  • Managing Team Dynamics
    • Giving and receiving constructive feedback
    • Communicating effectively in the team
    • Adopting win-win strategies
  • Managing Communication
    • Planning Your Writing
    • Organising Your Contents
    • Write Concisely & Clearly In Plain English
    • Communicating with the Right Tone

Experts

Practical Communicative Management Skills at SIM Professional Development

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.