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Executive Development Center

Policies and Procedures

On demand
USD 699

How it works


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Business Guidelines for Employees and Managers

Policies and procedures outline how business is conducted within an organization by providing guidelines for both employees and managers. Policies and procedures can assist a company to grow and prosper or restrict growth and perpetuate ineffective practices.

The objective of this course is to understand how to draft an employee manual according to the needs of an organization. The development of well-defined employment policies and procedures is the hallmark of great employee relations.

Key topics

  • Pros and cons of an employee policies and procedures manual
  • The uses of company policies as they relate to employee activities and employment related matters
  • Decisions on whether or not to have a policy
  • Steps for creating policies, establishing uniform, well-defined standards
  • Reducing the risk of employee lawsuits and complying with state and federal law
  • Enhancing the workplace culture through policies and procedures

Upon completion, you will understand how to create an employee manual with clear policies and procedures that meet the specific needs of your organization.

ILR School

Harassment Prevention in the Workplace (CO220)

Next dates

Nov 4, 2019
New York, New York, United States
USD 995
USD 995 per day
Mar 30, 2020
New York, New York, United States
USD 995
USD 995 per day


For employers, prevention is the key to avoiding illegal harassment on the job, including sexual, racial, religious, ethnic, age, disability, and other types of harassment. This interactive, one-day workshop examines the legal and policy concerns related to this complex workplace issue. You will review and explore:

  • Inappropriate behavior that leads to harassment
  • Laws, agency interpretations, and court cases
  • Strategies for preventing harassment
  • Harassment at the individual, group, interpersonal, and organizational level
  • How to detect and resolve problem situations to avoid complaints and lawsuits
  • Options for devising preventive education and training

Key Topics

What is unlawful harassment?

  • The scope and range of inappropriate conduct
  • Contrasting social with workplace behaviors
  • Achieving mutual respect in the workplace

Legal requirements

  • Current federal, state, and local legal issues
  • Current EEOC guidelines
  • Understanding Supreme Court cases: Oncale, Ellerth, and Faragher
  • The difference between sexual harassment and other types of illegal harassment

Employer responsibilities and employee rights

  • Aligning policies to your organization's mission
  • Defining roles and responsibilities of managers
  • Developing procedures that will work
  • Collaborating with legal staff and supporting managers
  • Overview of conducting investigations

Addressing harassment

  • Individual strategies for resolving conflict
  • Taking appropriate action
  • Avoiding retaliation

Who should attend

HR, EEO, and AA professionals and specialists responsible for harassment prevention and training; persons accused of harassment; all employees

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