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About the course
Once your local government has its performance measures, then what? How can measures be used to help improve the quality and efficiency of services? What tactics have proven successful? This one-day workshop, which is designed for city and county managers, department heads, and other local government officials who have previously completed an introductory performance measurement class, focuses on the use of performance data to influence more positive results.
- Where do most governments fall short of performance management doctrine?
- Case examples of local government performance management
- Developing a performance culture
Who should attend
- Public Officials - Local and State Government Roles
- City and County Managers
- Managers and Supervisors
Trust the experts
Bill Rivenbark joined the School of Government (then the Institute of Government) in 1999. Prior to that, he worked for the city of Greenville, South Carolina, in various management positions. His research at the School of Government primarily involves performance and financial management in loca...