Who should attend
Students from all educational backgrounds.
About the course
Addresses systems management and the structure and design of organizations, with an emphasis on public sector organizations. Key concepts include management and managing (management fundamentals, culture, ethics, environment, decision making, conflict), planning (strategic management, systems thinking), organizing (theory, structure, design, technologies, and change), and controlling (performance management, measurement, and effectiveness).
Course at a glance
- Aimed at individuals who are currently working in positions with greater responsibilities within the local government field, as well as those working toward their Certified Local Government Manager designation.
- Fully online asynchronous course, accessible through eClass, the University of Alberta’s eLearning management tool.
- Participate in online discussions with peers from all over Canada and expand your professional network.
What you will learn
By the end of this course, you should be able to:
- Describe the context of change in which local government organizations currently operate, and the implications this has for the design and management of these organizations.
- Identify the strengths and weaknesses of bureaucratic structures.
- Be able to compare bureaucratic and post-bureaucratic organizational forms, and use these models as an aid to understand current trends in the development of local government organizations.
- Describe how an organization’s structural characteristics affect the behaviour of people in the organization and the performance of the organization.
- Identify the types of strategies organizations adopt and how they fit with various environmental conditions.
- Analyze the implications of diversity and equality for the effective delivery of services and program by local governments.
- Identify and explain the elements of a successful corporate strategy along with how to implement strategic change.
- Explain how performance measurement and management may contribute to organizational effectiveness and to accountability in government.
- Lead effective organizational change and management business processes in your local government setting.
- A textbook is required for this course; details will be provided in the course syllabus.
- Additional learning materials are provided through eClass.
- This is one of four core courses required for the NACLAA Level II program.
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.