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University of Cape Town

Negotiation and Conflict Resolution

Oct 14—Nov 25, 2019
ZAR 9900 ≈USD 644

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Who should attend

This online short course is designed for professionals, mid to senior managers, and anyone else who is interested in developing a toolkit for navigating workplace disputes. If you’re interested in learning how to apply negotiation skills to your business or organisation, this course will help you understand the nature of conflict and teach you negotiation strategies to resolve conflicts effectively.


Course Convenor and Head Tutor Alan Rycroft is a qualified attorney, accredited arbitrator and mediator. Since 1983 he has been a law teacher, initially at the University of KwaZulu-Natal in Durban, where from 1995 to 2000 he was dean of the Faculty of Law. He moved to UCT in 2009, where he held...


Detailed Description
Detailed Description