Negotiating in a Virtual World

Kellogg School of Management

How long?

  • 8 weeks
  • online

Kellogg School of Management

Disclaimer

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Who should attend

  • Professionals looking to improve their negotiation performance and outcomes
  • Sales and marketing managers, merger and acquisition professionals, entrepreneurs, purchasing managers, and human resource professionals
  • Government administrators and administrators of not-for-profit organizations
  • Managers coordinating across functions, businesses or cultures

About the course

Mastering High Performance Skills

This intensive program provides an interactive experience in which participants engage in realistic negotiation scenarios. You’ll learn how to effectively develop a negotiation planning document, align a negotiating team and remain strategically agile in increasingly complex and challenging negotiation situations.

In this action-based online program, you will engage in real-life negotiation simulations and receive meaningful, personalized feedback. Through this highly interactive and personalized approach, Kellogg’s premier faculty will equip you to navigate the complex landscape of deal-making in a global and digital environment.

Participants will master proven strategies through a rigorous set of tactical challenges and will learn to negotiate one-on-one and team-on-team, bridge cultural divides, understand how to approach from positions of high and low power, and how to win when up against tight deadlines and outside pressure. By the end of this program, you will have mastered high-performance negotiation skills that you can use in nearly any negotiation situation, and in any medium.

Key Benefits

  • Improve your negotiation skills through challenging exercises
  • Receive constructive, detailed feedback
  • Practice negotiating using various communication technologies
  • Structure value-creating deals that involve multiple, complex issues
  • Expand your negotiation best practices to leverage global environments
  • Practice negotiating solo, as part of a team and in multi-party contexts

Program Content

Module 1- BUILDING A NEGOTIATION STRATEGY

  • Optimize opening offers
  • Participate in deal-making simulations
  • Leverage BATNAs, reservation bottom lines and targets

Module 2- STRATEGIZING FOR COMPLEX BUSINESS DEALS

  • Explore a complex negotiation scenario
  • Multi-issue, high-stakes negotiation
  • Learn to reveal or conceal
  • Optimize negotiation team
  • Evaluate and build trust across parties
  • Learn strategies for acquiring key information

Module 3 – DISPUTE RESOLUTION

  • Focus on disputes and contentious negotiations
  • Navigate emotionally-charged situations
  • Learn to de-escalate conflict
  • Plan for multi-party and multi-issue negotiations
  • Negotiate for mutual and individual gains
  • Maintain and enhance your reputation

Module 4 - RECOGNIZING AGENTS AND ETHICS

  • Learn when to use agents
  • Align incentives for agents
  • Manage agents’ ethics
  • Sharpen your value ethics
  • Develop a planning document

Module 5 – NEGOTIATING GLOBALLY

  • Negotiate a complex multi-cultural scenario
  • Adjust to cultural differences in negotiators’ interests and strategies
  • Communicate and confront directly and indirectly
  • Plan and implement a negotiation strategy
  • Communicate and confront directly and indirectly
  • Sharpen nonverbal communication skills
  • Craft win-win deals

Experts

Leigh Thompson

Leigh Thompson is the J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations at the Kellogg School of Management, Northwestern University. An acclaimed researcher, author, and speaker, Thompson’s research focuses on negotiation, creativity, and teamwork. Thompson’s books...

Videos and materials

Negotiating in a Virtual World at Kellogg School of Management

From  $1,350

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.