Who should attend
- HR professionals
- Organization Development
- Workplace educators of all kinds
About the course
Well-educated facilitators are key to the success of the adult training function in organizations across sectors.
Training staff has become increasingly critical for organizational agility and responsiveness to client needs. This program helps to develop all of the essential competencies required to function as a professional in the teaching of adult learners in the workplace. It was developed at the graduate level in response to expressed needs of Master’s Degree students, who felt that an introduction to adult learning principles needed to be complemented by hands-on experiential practice in the skills of teaching adult learners.
The program promises to expose learners to all of the core theory and practice of the training field, in order to develop professionals who not only understand why they are teaching in certain ways, but also are able to skillfully apply this understanding to their actual behaviour on the job.
This Masters Certificate program includes 13 days of instruction over four months, followed by a practicum to be completed within a year. Participants must take Module 1 and choose two of Modules 2, 3 and 4, plus the practicum (3 modules + practicum).
The Essence of Adult Learning and Teaching
Explore key principles and processes of adult learning and training, with a focus on the participant as an adult learner, assessing trainer competencies, setting personal learning goals and clarifying values.
- Learn key principles and process of adult learning & training
- Reflect on yourself as the adult learner – trainer competencies, personal learning goals, and values clarification
- Recognize and manage factors outside of the learner – environment, learner-centered and experiential approaches
- Understand factors within the learner – learning style and other differences, motivation to learn
Designing Learning for Performance
Part 1: Using a simple yet elegant model, you will learn about the factors that affect performance and be able to examine the needs assessment process and how it can be used in a variety of situations.
- Examine factors that affect performance
- Develop a needs assessment strategy to respond to a variety of situations
- Explore a range of data collection methods (organization audits, focus groups, nominal group technique, surveys and interviews)
- Use these tools in class and receive feedback on “live” application
- Learn how to apply all the above in the evaluation process
Part 2: In this session, we’ll explore a step-by-step process for designing performance-based learning that’s relevant, engaging, and grounded in instructional design principles.
- Design e-learning, e-classroom and classroom learning
- Design job aids and structured workplace learning
- Explore case studies for technical and interpersonal skills
- Complete a relevant design project of your choice
Creating High Impact Learner-centred Classrooms
Part 1: This session is designed to set you on the path to becoming a master facilitator. Building on the concepts learned in Modules 1 and 2, you will be taught the skills to become a learner-centered facilitator.
- Increase interest, learning, motivation and accountability among participants
- Understand the phases of group development and how to respond as a leader
- Learn how to deal with conflict, how to give feedback constructively, how to read the symptoms of a group in trouble, and what to do about it
- Practise your facilitation skills in a safe, supportive environment
- Conduct a facilitated session with multiple attendees
- Properly set up the space for a facilitated session
- Identify and address common behavioural issues in the session
- Increase learner engagement by making it relevant to participants
Part 2: During this session you will learn why presentation skills matter in today’s information-saturated world. Our emphasis will be on in-person presentations, with some reflection on conversion to effective online presentations.
- Learn a proven seven-step process to guide you through presentation preparation and delivery
- Learn methods for making your presentations memorable and compelling
- Gain enough practice and feedback to fuel your ongoing development for years to come
- Engage in exercises to help you continue to build your confidence and sense of presence
Dynamic eLearning Development and Facilitation
Part 1: This session will provide you with all the basic skills required to design and build e-learning courses in Storyline 3 or 360. You’ll also learn how to design interactive, online courses that engage learners and accomplish stated learning objectives.
- Build a basic elearning course, based on storyboards, using Articulate Storyline 3 or 360
- Adapt the MCATD instructional design process for self-paced elearning
- Scope requirements for elearning courses based on real-life cases
- Learn best practices for writing elearning storyboards
- Create advanced interactions using variables, conditions and triggers
- Update course to comply with AODA accessibility requirements
Part 2 (blended format – part in-class, part on-line): This session explores the virtual classroom and the unique facilitation techniques that can be used to make learning most impactful in a virtual setting.
- Explore and adopt virtual facilitation best practices when hosting virtual classroom sessions
- Incorporate virtual classroom design principles into your training materials
- Navigate and explore features and functions of the WebEx Training Center
- Use the WebEx Training Center to deliver a 20-minute virtual classroom session on a topic of your choice
Practicum in Adult Training and Development
The choice of one of three rigorous practicum options provides an oppportunity to apply everything you have learned in a real-world situation of your selection. Individual coaching and mentoring by faculty provide the support needed to make the Practicum a uniquely valuable learning experience.
Completion of the Practicum is mandatory for the Masters Certificate in Adult Training and Development. The practicum fee is included with your program registration, however you must register your choice of the three options. Visit the Practicum web page for details and to register.
Sandra is the principal of Synergy Management Consulting, specializing in leadership coaching, customized training and facilitation services. Sandra is certified in MBTI, BarOn Emotional Intelligence Assessment, Facilitation First Train-the- Trainer, Coaches Training Institute, and training as a ...
Biography David Donaldson is a program director with TidalShift Inc. and an experienced facilitator, trainer, courseware developer and consultant with more than 25 years’ experience building and delivering solutions for clients across North America. David holds a Change Management Practitioner (...
Biography Bindi has spent the past 15 years working for the Government of Canada in Learning and Development in the areas of facilitation, instructional design and management. Her award-winning work in business development and service management reflects her ability to expertly facilitate both sm...
Biography Kevin is currently a Visiting Fellow in the Masters Certificate in Adult Training and Development program at the Schulich Executive Education Centre (SEEC). Kevin is a leadership development specialist, trainer and facilitator with more than 20 years’ experience. Kevin is also a communi...
Biography Chris is the president of IDEA Ltd., a training solutions consultancy. A graduate of the Certificate in Adult Education – Developing Human Resources Focus program at OISE/UT, he has nearly 30 years’ experience in the training and development field, and has developed and conducted many w...
Biography Carley is a manager of learning programs at Rexall Pharmacy Group, where she has 14 years of experience in various positions within the organization. As a graduate of the AMCATD program, her experience allows her to bring a fresh, “real world” perspective to the program and its facilita...
Biography Linda is a facilitative consultant in the areas of advanced facilitation skills, process consultation and team process. She has worked for 20 years with clients such as Noranda, Mutual Group, CIBC, Nortel and many government groups. She has a Masters of Education degree from the Ontario...
Biography Shawn is senior manager, learning design, with Royal Bank of Canada. For the past 20 years he has successfully merged his passions for technology, project management and adult learning into an intriguing career. Shawn graduated with a BSc in Computer Science from the University of the W...
Hugues (Hugh) is a versatile and influential leader with more than 30 years’ experience developing strategies and solutions for building high-performing leaders, teams and workplace. As the leader of the Learning and Development team of Export Development Canada, he leads the organization’s focus...
Sharlene Fernandes is a client-centric learning and development manager and instructional design consultant, working in the fields of professional sales, consumer packaged goods, and data analytics. She led the client-learning and professional-certification teams at the Canadian Professional Sale...
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.