University of Salford, Manchester

Mastering Minute Taking (Level 3)

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About the course

A practical one-day seminar from top international Executive Assistant educator and trainer, Adam Fidler

Ask any PA or EA, and the one thing they will say they dislike doing the most is taking minutes of meetings! But, minute taking is now part of most PA/EA roles and the biggest challenge, therefore, facing anyone who has to take minutes is to feel confident and comfortable doing so.

That’s what this seminar is designed to do – to not only give you the skills and ability to take minutes successfully, but also feel more confident as a minute taker.

Most minute taking courses tell you what you need to know, or do, to take effective minutes, but this hands-on and practical course also tells you precisely how to do it.

The course is based on sound theory of good minute taking, along with many real-life examples from the current world of work so that delegates can go back to their jobs straight away with the ability to take minutes in meetings.

At the end of this course, you will be able to:

  • Take minutes of meetings more easily and confidently.
  • Identify different types of minutes, especially the most commonly-used type, ‘action minutes’.
  • Know your role as the PA/Secretary, before, during and after a meeting.
  • Know how to devise a proper and detailed agenda.
  • Overcome frequently encountered barriers to successful minute-taking.
  • Summarise meeting content effectively into meaningful and useful notes.
  • Write minutes in an appropriate style, using appropriate vocabulary and phraseology.
  • Feel more in control of the minute-taking process.
  • Understand different methods of minute-taking, to enable you to select the method that works best for you and the scenario you are in.

What you will learn:

  • Minutes in the context of today’s business organisation – the cycle of a meeting, types of meetings, why minutes are necessary.
  • The things you need to do before, during and after a meeting - why proper preparation is key.
  • How to produce agendas and other meeting papers.
  • How to operate in the meeting itself – how to take notes, how to listen, what to listen out for, how to structure your notes and how produce a summary in the meeting.
  • How to write up your notes after the meeting – with tips on writing style, tone and language.
  • Useful and commonly-used phrases and ‘good’ vocabulary to use when writing up your minutes.
  • How to set out and format your final set of minutes.
  • How to deal with amendments in minutes and feedback from others when the minutes have been circulated.

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