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SIM Professional Development

Managing Supplier Contracts

Available dates

Nov 18—19, 2019
2 days
SGD 1123 ≈USD 822
SGD 561 per day


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About the course


Managing and working with suppliers and contractors go far beyond the upfront review and selection of who to appoint. Challenges often arise when the work begins after the contract has been awarded. Motivating your suppliers and managing the relationships is thus crucial to the final delivery of the contracted work. This programme shows you how to identify and work the levers of supplier performance management and develop practical strategies to manage the relationships over the course of your contract.

Benefits to You

Business Outcomes Organisations will benefit from having a consistent approach to supplier and contract management, ensuring that appropriate strategies are in place to deliver ongoing value through the relationship and the contract.

Learning Outcomes

  • Analyse and position your contract from a strategic perspective
  • Understand key elements by which supplier contracts can be formed, negotiated and managed
  • Influence and negotiate effectively, both internally and externally, on terms of the contract

Programme Outline

  • Overview of contract management
  • What makes a good relationship
  • How to define performance levels
  • Definitions of the contractual foundation
  • Relationship management
  • Power in relationships
  • Contractual levers that can be invoked
  • The do’s and don’ts of service level agreements
  • Conditioning suppliers

Styles and techniques which can be applied

Who should attend

  • Level 3 - New Managers
  • Level 4 - Managers

Trust the experts

Emerson Boyle

Emerson Boyle is a seasoned senior procurement professional with extensive expertise in the mining industry. He has highly developed skills and experience in strategy development and implementation in connection with supply, logistics, contracts and commercial analysis. Throughout his career, Eme...


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