Managing Healthcare Businesses

Strathmore Business School

Strathmore Business School


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Who should attend

This programme is targeted towards owner-managers of existing health care facilities and healthcare and non-healthcare oriented persons who are interested in starting healthcare-related businesses. Participants are carefully selected to enhance a great mix of executives from various industries and regions with relevant knowledge and experience to boost the quality of the discussions and group work.

About the course

The healthcare industry is one of the most diverse and dynamic industries in the world. One of the key pillars of health systems is governance and leadership. While healthcare facilities are often owned and managed by healthcare practitioners, the full range of necessary skill sets is neither taught as part of medical, pharmacy or nursing education nor acquired through experience. The Managing Healthcare Businesses (MHB) programme builds on a combination of the established strength of business leadership, management and entrepreneurship courses offered at SBS/SU as well as unique healthcare modules that provide deeper insight into the unique elements and issues of the healthcare industry in Africa. The programme also emphasizes key dimensions of applied business practice in healthcare, provides a broad knowledge and skill base as well as a range of practical tools and concepts and imparting practical relevance to the participants through a variety of methods inherent in the content and methods of the programme. The curriculum has been designed to address continent-wide practices and needs. Further, the programme, with the support of credit funders and lending institutions, provides an opportunity for participants to apply for and access funding for facility improvement and/or business expansion.

Programme Objective

The programme seeks to provide participants with a solid theoretical and practical knowledge of core business, managerial, entrepreneurial and financial skills as a means towards strengthening and improving the survival and growth of their healthcare businesses.

Subject Highlights

The programme will shed light on the key questions at the heart of Business Management:

  • What is my facility trying to do?
  • What is its niche/ its unique identity?
  • Is my facility run on a professional base to ensure that I reap profits or is it purely on a passion basis?
  • Am I connected to financial institutions that can expand the growth of my business and not always be in debt?
  • From the social aspect of life, am I living a balanced life? For my business to be work and not a family routine?
  • Am I connected to financial institutions to expand my growing?

Programme Structure

The programme is offered in 4 modules in six months. Each module runs for 4 days a week.

Module I:

  • The Basics of Business
  • Understanding the Healthcare Business Environment
  • Organizational Leadership and Ethics
  • Project Management
  • Analysis of Business Problems

Module II:

  • Business Planning
  • Entrepreneurial Finance
  • Managing People and Teams
  • Communication, Negotiation and Interpersonal Skills
  • Record Keeping and Management

Module III:

  • Business Strategy and Execution
  • Understanding the Language of the Banks
  • Managing for Results
  • Branding and Marketing
  • Customer Service and Customer Relationship Management

Module IV:

  • Corporate Governance and setting up a board (or substitute with a course on Innovation)
  • Succession Planning
  • Managing Change
  • Time, Energy and Stress Management/ Towards Optimal Work-Life Balance
  • Bridging the Finance Gap
  • Participants are tasked with projects to improve healthcare delivery in their organizations.

Executive Coaching

We offer Executive Coaching which is specifically designed to support participants to rise above the scope of formal management and develop creative solutions to the challenges facing them in their businesses. It also stimulates and streamlines the personal growth necessary to deliver business performance beyond present levels. Coaching helps participants to think strategically and inspire a shared vision, mission and values for their organizations as well as review their leadership style and introduce change to interrupt negative habits. It elicits a high commitment to personal change and development.

World-Class Faculty

SBS’ faculty members hold PhDs from leading universities and reflect different nationalities, giving them a unique perspective on today’s complex business landscape. Through the integrated expertise, participants gain a comprehensive view of business, with the distinct needs of healthcare business leaders in Africa kept sharply in focus. You will meet recognized thought leaders, skilled educators, groundbreaking researchers, among others. They will empower you to become the visionary leader in your career, your organization, and the global economy demand. Classroom discussions provide conceptual frameworks for effective decision making, along with practical tools for real-life.

Why Study MHB at SBS?

  • Participant-centred learning
  • Flexible learning experience
  • Build successful networks
  • Expert faculty with sector experience
  • Executive coaching
  • Institutional improvement projects
  • World-class facilities

Programme Impact

MHB, like all SBS programmes, focuses on the person, benefiting him and, in extension, the healthcare institution for which he works. This programme will enable you to:

  • Gain a firm understanding of current business management and entrepreneurship concepts
  • Apply core principles of business management in a healthcare setting
  • Develop a sound business proposal
  • Gain skills in attracting and negotiating for funding for facility improvement and/or business expansion
  • Build personal and professional networks with like-minded individuals
  • Experience true transformation through virtue

Programme Delivery

The programme consists of four one-week modules held over one year on SBS’ campus in Kenya. Participants are awarded a certificate upon completion of the programme. Due to the busy working schedules of participants, MHB is flexibly designed to be delivered in a multi-modular format, offering you a unique opportunity to undertake substantial learning and development that can be fitted into your professional and personal life.

Institute of Healthcare Management

The face of healthcare is dynamic and more complex than ever, with technological innovations, new treatments, new laws & regulations, and new types of healthcare service delivery models. In addition to negotiating the day-to-day demands of a busy and complex organisation, healthcare delivery leaders need to evaluate and understand the impact of different healthcare delivery models and major service delivery programmes in specific disease areas. We have developed over time of programmes to help healthcare leaders and managers cope with this ever-changing landscape.


George Njenga

Dr. George N. Njenga is the current and founding Dean of Strathmore Business School. He is also a senior lecturer at Strathmore University in Ethics and Leadership. He has a PhD (honors’) in Political Philosophy from the University of Navarra, Spain. He has a Masters in Governance and Culture of ...

Edward Mungai

Dr. Mungai was the Dean of SBS for the period 2008-2012 during which the school expanded its range of executive management courses and international partnerships. His previous assignments at Strathmore include serving as the Academic and Research Director of Strathmore Business School and as Depu...

Reuben Marwanga

Prof. Reuben O. Marwanga holds a PhD in Industrial Engineering from Penn State University, a Masters in Industrial Engineering & Management from Fourah Bay College and a BSC (Honors) in Mechanical Engineering from the University of Nairobi. He is an Alumnus of both Fulbright and UNESCO Fellow...

Geoffrey Injeni

Geoffrey is consistent, reliable, adaptable, and generally supportive with keen interest in understanding and addressing other people’s challenges. He likes to learn hence inquisitive. He is receptive, visionary and believes in excellence in whatever one does. With over 16 years industry, academi...

Patricia Murugami

Dr. Patricia is the Advisor to the Dean & Program Leader: Women in Business & Leadership. She was formerly Vice Dean, Executive Talent Development at Strathmore Business School (SBS), the leading Business school in the Eastern Africa region. She has provided strategic oversight and insigh...

Monica Kerretts-Makau

Dr. Monica Kerretts-Makau is a Female Kenyan. She earned her PhD in 2006 in Sydney, Australia and has been a practicing academic- practitioner for over 12 years. She has been based at Strathmore University Business School since 2009 as Senior Faculty in Management communications and Institutions...

Robert Mudida

Prof. Robert Mudida is an Associate Professor of Political Economy at Strathmore Business School and has considerable lecturing and practical experience in the areas of economics, applied econometrics, public policy, negotiation, international trade and finance. He is also the Director of the Ins...

Freddie Acosta

Dr. Freddie R. Acosta is currently a Senior Lecturer of Technology & Innovation Management at Strathmore Business School. He worked as a Computer Programmer, System Network Engineer and Entrepreneur in his early career before becoming Assistant Professor of IS/IT at University of Baguio, Oliv...

James Wanjagi

Dr. James K. Wanjagi holds a PhD degree in Organizational Management – Leadership specialization, from Capella University – School of Business in Minneapolis, MN. He is a seasoned senior level executive, certified Project Management professional, Change Management / Communication strategist, and ...

Pratap Kumar

Dr. Pratap Kumar is a medical doctor, neuroscientist and health economist. He studied medicine in the Goa Medical College, India and practiced in Goa and Bangalore both in rural healthcare settings as well as a resident doctor in neurology. He obtained an MPhil in Neurophysiology from NIMHANS, In...

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Managing Healthcare Businesses at Strathmore Business School

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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