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Alberta School of Business

Managing an Inclusive Environment

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In recognition of the various aspects of “Diversity and Inclusion”, this course defines the process on how one can leverage diversity to create a dynamic and inclusive workplace. The concept of leveraging an inclusive environment is contingent upon defining and developing the linkages between the key elements of how the composition of the workforce, workplace and structure, shape and define an inclusive environment. Steps such as acknowledging and understanding unconscious bias, removal of institutional barriers and inserting levers for innovation and creativity set the stage for fostering an inclusive workplace.

Topics Covered:

  • What is meant by Diversity and Inclusion in the workplace
  • Refresher on various elements of diversity
  • Latest federal and provincial statistic
  • Step-by-Step process for identifying and defeating inherent biases:
  • Understanding unconscious bias
  • Effects of bias in an organization
  • Identifying and reframing bias / Fostering inclusion
  • Other jurisdictional models on Diversity and Inclusion
  • Reviewing diversity plans and identifying what will work for GoA
  • Formulating the framework for a Diversity and Inclusion Plan
Oxford Management Centre

The Practice of Inclusion

Next dates

Nov 4—8, 2019
5 days
London, United Kingdom
USD 5950
USD 1190 per day
Nov 18—22, 2019
5 days
Abuja, Nigeria
USD 5950
USD 1190 per day
Jun 15—19, 2020
5 days
London, United Kingdom
USD 5950
USD 1190 per day
+2 more options


According to Apple Inc, “The most innovative company must also be the most diverse” (Apple, 2018). Harnessing the power of diversity and inclusion is essential for the viability and success of every organisation. People who feel fully welcomed, valued, respected, and included by their colleagues and their organisations will fuel this growth. Put simply, diversity works. Current research has identified a very basic formula: Diversity + inclusion = better business outcomes.

Over forty years of diversity training research has demonstrated that diversity training can have a significant positive impact, especially when it targets awareness and skill development and occurs over a significant period of time.

Seminar Objective

  • Manage a culturally diverse and inclusive workforce
  • Understand and appreciate cultural difference
  • Identify unconscious bias in self and others
  • Promote the idea of diversity and inclusion in teams and your organisation
  • Improve your Cultural Intelligence (CI)

Seminar Outline

  • Understanding Inclusion in any Workplace
  • The Business Case for Cultural Diversity
  • The Major Components of Diversity & Inclusion
  • The Inclusive Workplace
  • Inclusion and Leadership
  • The Need for Cultural Intelligence (CI)
  • Understanding Yourself: Understanding Others
  • Types of Bias (Affinity, Ambiguity, Confirmation, Attribution, Comparison)
  • Understanding Stereotypes and Biases
  • Preventing and Dealing with Workplace Discrimination

Who should attend

  • Professionals who wants to learn about Diversity and Inclusion
  • All Human Resource (HR) Professionals, Managers and Business Partners
  • Team Leaders, Supervisors, Section Heads and Managers
  • Professionals who have an interest in managing diverse groups of people
  • Anyone who needs to understand how to apply best-practice in Diversity Management
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