Manager Boot Camp (Online)

Wisconsin School of Business

Wisconsin School of Business

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Who should attend

New managers, supervisors, those with high potential for a management role, individuals who have not received formal management training, and experienced managers who want to hone their management skills.

About the course

The transition from individual contributor to people manager is one of the most difficult and risky career transitions. This fully online program focuses on the process and principles that characterize excellence in people management and how to successfully make the transition from individual contributor to manager.

How You Will Benefit

  • Explain the importance of the role of people manager
  • Set performance and development goals for others
  • Provide usable and constructive performance feedback
  • Motivate others to achieve desired results
  • Approach problems with the tools needed to make sound decisions
  • Resolve conflict in a way that promotes performance and personal dignity
  • Build team alignment, relationships, and processes
  • Guide others successfully through organizational and professional change
  • Counsel others on career goals and career choices

This program is also offered in-person at the Fluno Center.

Agenda

Day 1 - The Six Conversations of Performance Management

  • What’s expected of me?
  • How should I develop?
  • How am I doing?
  • How did I do?
  • How will I be rewarded?
  • What’s next for me?

Day 2 - The Basics of the Managing Process

  • Naming and documenting critical processes
  • Managing a process – data, variance, and response
  • Situation analysis – facts, experience, assumptions
  • Cause analysis – what’s working, what’s not
  • Decision making – selecting criteria

Day 3 - Communications

  • The communication process: prepare, share, and hear
  • Knowing your audience: boss, peers, staff
  • Acknowledging your blindspots – The Iceberg Syndrome
  • Using MBTI to organize communication strategies
  • Listening and questioning techniques

Day 4 - Conflict Resolution

  • The basics of emotional intelligence
  • Sources of conflict and key steps to resolving conflict
  • Relating communication skills back to the Six Conversations
  • Thomas-Kilmann conflict index: competing, accommodating, avoiding, compromising, collaborating

Day 5 - Managing Change

  • The change transition model and how you personally react to change
  • How conservers, optimists, and pragmatists approach change
  • Managing your staff through transition
  • Communication and performance management strategies

Schedule

Day 1 – Includes breakfast, lunch, breaks, and dinner

  • Check-In and Breakfast 7:30–8:15 a.m.
  • Course 8:15 a.m.–5 p.m.
  • Dinner 4:30–10 p.m.

Day 2 – Includes breakfast, lunch, breaks, and dinner

  • Breakfast 7:30–8:15 a.m.
  • Course 8:15 a.m.–5 p.m.
  • Dinner 4:30–10 p.m.

Day 3 – Includes breakfast, lunch, breaks, and dinner

  • Breakfast 7:30–8:15 a.m.
  • Course 8:15 a.m.–5 p.m.
  • Dinner 4:30–10 p.m.

Day 4 – Includes breakfast, lunch, breaks, and dinner

  • Breakfast 7:30–8:15 a.m.
  • Course 8:15 a.m.–5 p.m.
  • Dinner 4:30–10 p.m.

Day 5 – Includes breakfast, lunch, and breaks

  • Breakfast 7:30–8:15 a.m.
  • Course 8:15 a.m.–12:30 p.m.
  • Dinner 4:30–10 p.m.

Online

Over the course of 13 modules delivered over 13 weeks, participants learn the essential elements of people management and process awareness that drive productivity, performance, employee development, engagement, motivation, and retention. Each module consists of self-study pre-work and exercises, a live 90-minute instructor-led, interactive learning session, and post-session skill application and reflection exercises.

Participants start by exploring six essential conversations managers must master to get the best out of the teams they lead, as well as developing and practicing skills in process and problem management, managerial communications (including understanding communication styles, EI, situational leadership, coaching, and conflict management), and change management.

Topic

Performance Management: Goals and Development

Performance Management: Formal and Informal Feedback

Six Conversations

Leading Productive People

Problem Solving Process and Tools

Process Management

Managing Relationships

Self-Awareness

Situational Leadership

Coaching

Handling Conflict

Change Management Part 1

Change Management Part 2

Experts

Steve King

Steve King is the Executive Director of the Center for Professional and Executive Development for the Wisconsin School of Business at the University of Wisconsin–Madison. Prior to taking this position, Steve held the positions of Vice President of Global Talent Management for Baxter International...

Betsy Hagan

Betsy has extensive experience in corporate human resources and project management. She specializes in large-scale organizational change management and talent development. Betsy worked as operations manager at Baxter, and more recently at Hewitt Associates. Betsy has advised on a variety of bus...

Artell Smith

Artell has extensive experience in human resources management, advising and focusing on overall people strategy, talent management/development, and compensation/benefits. He has led transformative projects across all aspects of HR work globally, including talent development, generalist services, ...

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Manager Boot Camp (Online) at Wisconsin School of Business

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

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