Compare courses

American Management Association

Available dates

Oct 21—22, 2019
2 days
Chicago, Illinois, United States
USD 2545
USD 1272 per day
Nov 21—22, 2019
2 days
San Francisco, California, United States
USD 2545
USD 1272 per day
Dec 2—3, 2019
2 days
Arlington, Washington, United States
USD 2545
USD 1272 per day
+4 more options


Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with American Management Association.

Full disclaimer.

About the course

Build the foundational skills every woman needs to achieve management success!

Even though they may be working side by side in the same office, men and women often have very different experiences in the workplace. What does that mean for a woman manager today? How do you step into an elevated role with increased authority and meet the responsibilities that go along with the job—and remain your authentic self? This breakthrough course gives you the crucial foundational skills to successfully transition from individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance. Build your manager muscles through in-depth skill practice using the Situational Leadership® II model guided role play, exercises and practice sessions. Discover how to adjust your management style and leverage your awareness of gender “norms” and cultural differences with more finesse.

This is the course that can help you identify areas for development, play to your strengths and get the best results from every member of your team.

How You Will Benefit

  • Gain a deeper understanding of your roles and responsibilities
  • Adapt your style to the needs of individual team members
  • Understand the changing rules of engagement in the work setting
  • See the workplace through the lens of male vs. female
  • Understand the nuances of being a team player
  • Become more self-aware of the gender and cultural differences
  • Develop new habits to become a master delegator and motivator
  • Apply new techniques to maximize team performance

What You Will Cover

Your Role as Manager, from the Lens of Being a Woman

  • Identifying qualities and abilities required for effective management
  • Understanding your role and responsibilities as manager
  • Learning to transition from individual contributor to manager
  • Knowing how to work effectively with a multigenerational workforce
  • Learning how genders work differently
  • Recognizing the unique aspects of managing remote teams

Performance Management

  • Identifying the challenges to effective performance management
  • Understanding and conducting performance planning, facilitation and evaluation
  • Practicing the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

  • Recognizing what effective communication really is
  • Explaining nonverbal communication and gender differences
  • Understanding women's linguistic behavior which can backfire or undermine communication effectiveness
  • Getting a firm grasp on the five building blocks of managerial communication
  • Learning to match the right communication method with your communication goal
  • Identifying the challenges and practices when communicating virtually

Understanding and Appreciating Situational Leadership® II: The Art of Influencing Others

  • Developing people, valuing differences and encouraging honest communication
  • Enhancing your leadership style to gain commitment from employees
  • Matching your leadership style to developmental needs and the tasks at hand

Coaching for Performance

Learning how coaching helps development and goal achievement Discovering the requirements and importance of coaching Practicing coaching and correcting difficult and challenging behaviors Using the AMA Guide for managing a coaching discussion Identifying the differences between coaching and discipline

Creating a Motivational Climate

  • Defining motivation and your role in creating a motivational setting
  • The cost of demotivation and disengagement
  • Recognizing important elements of the motivational process
  • Creating your own practice for building a motivational climate

Delegation for Growth and Development

  • Understanding the different types of delegation
  • Learning the benefits and challenges of delegation
  • Recognizing your comfort zone when delegating
  • How to conduct an effective delegation conversation
  • Practicing your delegation skills


Defining Your Role as a Manager

  • Identify Qualities Required for Effective Management
  • Define Management
  • Describe How Managers Provide Value
  • Identify the Roles and Responsibilities Managers Perform
  • Describe the Contextual Issues and Challenges Managers Face

Continuous Performance Management

  • Define the Goal of Performance Management
  • Describe a Process for Effective Performance Management
  • Identify the Challenges to Performance Management
  • Demonstrate the Skills of Performance Management
  • Understanding and Appreciating Situational Leadership® II

“The Art of Influencing Others”

  • Definition of Leadership as an Art of Influencing Others
  • Examining the Three Skills of a Situational Leader
  • Applying the Three Skills

Coaching for Performance

  • Define Coaching
  • Identify the Importance of Coaching
  • Identify the Requirements for Effective Coaching
  • Identify the Micro-skills of Effective Coaching
  • Use a Process for Coaching Behavioral Challenges
  • Use the AMA GUIDE to Plan and Manage a Coaching Discussion
  • Identify the Difference Between Coaching and Discipline

Building a Motivational Climate

  • Identify the Manager’s Role in Employee Motivation
  • Define Motivation
  • Identify the Importance of a Motivational Climate
  • Recognize Important Elements of the Motivational Process
  • Identify Managerial Practices for Building a Motivational Climate

Delegating for Growth and Development

  • Identify the Types of Delegation Managers Can Engage In
  • Identify the Importance of, and the Barriers to, Effective Delegation
  • Assess Your Current Delegation Practices
  • Identify What Can—and Can’t—Be Delegated
  • Describe the Phases of Effective Delegation
  • Use a Process for Conducting a Delegation Discussion

Course reviews

Downloadable files