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University of Salford, Manchester

Lean six Sigma Green Belt

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Through a blend of theoretical teaching, practical exercises and real life examples, this 4-day course will teach you the core Lean and Six Sigma principles, concepts and tools that are invaluable for any team who want to reduce costs and improve the customer experience.

Using the DMAIC (Define-Measure-Analyse-Improve-Control) Framework, you’ll learn about the different Lean and Six Sigma tools and how to apply them to everyday challenges. Develop the skills needed to select the relevant methods, templates and techniques throughout the different stages of any project, apply practical and graphical tools to identify root causes of problems and lead team members in applying the Lean Six Sigma methodology. The course will also include a basic introduction to statistics and statistical analysis software.

Learning outcomes

By the end of the course you would be ready to:

  • How the principles of Lean Six Sigma are applied and how they can help your team deliver meaningful change.
  • Learning how to identify opportunities to remove waste from processes and improve the quality of products and services.
  • How to use facts and data to establish the root cause of a problem.
  • Selecting the solution that will deliver the greatest benefit for customers, people and business.
  • How to use visual management to monitor performance and help ensure improvement is sustained.


BT Group transformation team that is a best in class, in-house consultancy that reports directly into the Group CFO. The team work closely with the business unit CEOs and managing directors to deliver large-scale transformation programs – with significant bottom-line and customer experience impac...
I am a business transformation professional with 18+ year’s delivery experience, of which the last 8 years have been with BT. I hold professional qualifications (Lean, Six Sigma and Change Management) with the BQF, Juran Institute and Bombardier. My transformation experience has been gained acro...