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The University of Auckland Business School

Lean six Sigma Green Belt

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Description

Be a fact-based decision maker and process improvement professional.

A Lean Six Sigma Green Belt is a professional who is conversant in fact-based decision making, excels in data analysis and is comfortable leading cross-functional teams to improve processes plagued with complex issues.

This course is designed for participants who aspire to design, improve and manage an efficient business process. It is especially beneficial for those tasked with solving complex issues affecting business processes in their organisation.

You will learn how to:

  • Identify the differences between Lean and Six Sigma and understand the compatibility between these two methodologies
  • Utilise a systematic method to improve a business process
  • Improve process efficiency by reducing waste
  • Collect data to determine true process performance
  • Use statistical tools to verify root causes of complex process issues
  • Develop a system to monitor and control performance of a business process

Benefits of Online Courses

  • Course duration – The course is available online for six months
  • Time flexibility – You have full control over the time to start and complete the digital modules within the six months duration
  • Pace flexibility – You have full control to spend more time on certain topics, less time on familiar areas, or revisit topics if required
  • Immediate assessment – A mini-quiz at the end of each module helps you assess your understanding
  • Rapid internalisation – The “Learn-then-Do” method allows you to immediately apply the knowledge learned on a specific tool onto a real process in the work environment

Topics covered

This programme is structured to guide you to bring new skills into your project in a timely manner. The topics include the Lean Six Sigma Foundation and are organised into the Lean Six Sigma Define-Measure-Analyse-Improve-Control (DMAIC) phases.

Lean Six Sigma Foundation

  • Introduction to Lean Six Sigma
  • Introduction to DMAIC process improvement methodology
  • Introduction to Lean concept
  • Introduction to Six Sigma concept
  • Introduction to Digital Lean Six Sigma (DLSS)
  • Proper project classification

Define

  • Identify business improvement opportunities
  • Listen to voices and define customer and business requirements
  • Develop a project charter
  • Introduction to Agile project management approach for Lean Six Sigma
  • Map and understand the current business process
  • Conduct qualitative process analysis
  • Identify quick-win opportunities

Measure

  • Identify key input, process and output performance measures
  • Design a proper data collection plan
  • Introduction to basic statistics
  • Design and conduct a measurement system analysis (MSA)
  • Determine current process performance (%, DPMO, Cp and Cpk)

Analyse

  • Identify constraints and bottlenecks in a business process
  • Identify potential causes affecting process performance
  • Prioritise risks by conducting a Failure Modes Effects Analysis (FMEA)
  • Verify the root cause using a statistics approach – Comparative Method
  • Build a predictive model by running a multiple regression

Improve

  • Apply Lean Best Practices to improve process efficiency
  • Introduction to Lateral Thinking for process improvement
  • Introduction to solution evaluation, prioritisation and selection
  • Pilot a solution and verify effectiveness

Control

  • Sustain gain by establishing a process control system
  • Introduction to Statistical Process Control (SPC)
  • Introduction to Kaizen Event and A3 Report Process Improvement method
  • Propagate gain by standardising and replicating solutions

Outcomes

You will be able to:

  • Understand the principles and compatibility of Lean and Six Sigma
  • Understand and differentiate symptoms and causes
  • Customise the Agile Project Management approach for a Lean Six Sigma project
  • Map your current ‘as is’ business process
  • “Lean” a process in your workplace by reducing operational wastes
  • Apply statistics to identify the root causes of a complex process problem
  • Design a new business process
  • Develop a system to monitor and control a process performance

Your organisation will:

  • Improve process within departments (point-kaizen)
  • Improve cross-functional processes (flow-kaizen)
  • Engage staff through process mapping, analysis, and improvement
  • Improve cost, delivery and quality
  • Achieve fast training ROI

Who should attend

  • Managers and their team members wanting to learn and adopt a systematic continuous improvement methodology and improve overall work efficiencies
  • Functional roles in finance, accounting, operations, designing and process improvement who want to lead or become effective team members of a process improvement project
  • Professional executives who are interested in pursuing a Lean Six Sigma Black Belt in the future

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