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UNC School of Government

Leading With Emotional Intelligence

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Did you know that emotional intelligence is a better predictor of workplace effectiveness than IQ is? And it's up to 5 times as important when you compare people within the same career? When you think about what behaviors characterized your most effective and least effective bosses, you probably are thinking about emotional intelligence skills such as motivating you and others, caring about you as a person, listening effectively, addressing conflict in timely and effective ways, communicating well, creating a high morale work environment, and many more. These are all emotional intelligence skills, and they can be learned.

As part of this workshop, you will complete the Emotional Quotient Inventory 2.0, receive coaching about your results, and identify simple strategies you can begin using to increase your emotional intelligence. You will understand what emotional intelligence is and how it affects your daily work behaviors. This customized learning experience is the ticket to a stronger leadership role for you and your team.

Topics - Local and State Government

  • Leadership and Management

Who should attend

  • Public Officials - Local and State Government Roles
  • City and County Clerks
  • City and County Managers
  • Managers and Supervisors


Lydian Altman works with and across various public sector organizations to diagnose, design, develop, and deliver leadership programs and services for public officials through the School’s Center for Public Leadership and Governance. Since she joined the School in 1999, her work has included cons...


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