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NUCB Business School

Leading Multicultural Teams

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Next dates

Nov 9—10
2 days
Tokyo, Japan
JPY 43200 ≈USD 386
JPY 21600 per day

Description

This course includes:

The primary purpose of this course is to provide students with an opportunity to develop a better understanding of the dynamics of multicultural groups and teams and to learn intervention skills to improve individual, team and organizational performance. We will explore multicultural implications for individual, team, and organizational effectiveness. We will intentionally utilize the diversity in the classroom to shape several levels of a multicultural and intercultural learning laboratory and community.

Objectives

  • Learn first-hand about the challenges of acting in a multi-cultural environment
  • Utilize inter cultural models to enhance self and other awareness, reflection and understanding
  • Explore relevant theory and research that underlies effective multicultural management
  • Identify implications of the field of multicultural management for understanding and managing diversity in the organizational context
American Management Association

Leading in a Diverse and Inclusive Culture

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Next dates

May 9—10
2 days
New York, New York, United States
USD 2345
USD 1172 per day
Jun 24—25
2 days
Atlanta, Georgia, United States
USD 2345
USD 1172 per day
Jul 29—30
2 days
San Francisco, California, United States
USD 2345
USD 1172 per day
+6 more options

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Description

Maximize individual, team, and organizational potential through Diversity and Inclusion (D&I)

A diverse team with unique individual perspectives can deliver exceptional results. Having such a team calls for a leader with an arsenal of inclusive leadership practices and keen self-awareness. This course gives you deeper insights into yourself, your team, and the benefits of inclusion at all levels in your organization. Through self-assessments, case studies, and proven hands-on activities, you’ll develop competencies and get tools to create an environment fueled by engagement and innovation. In addition, you’ll learn to apply a roadmap that ensures that all are heard, recognized, and appreciated—so productivity can soar.

How You Will Benefit

  • Recognize the issues and value of D&I at the personal, team, and organizational levels
  • Become a more inclusive leader by recognizing strengths and growth opportunities for yourself and for others
  • Communicate effectively and inclusively in a diverse environment
  • Articulate how operating from biases impacts innovation, productivity, and engagement
  • Analyze diversity and cultural competencies in the context of talent management
  • Harness the power of differences to boost team performance and collaboration
  • Manage disagreements, misunderstandings, and conflict

What You Will Cover

  • Introduction to diversity and inclusion
  • How culture impacts our perceptions, beliefs, behaviors, and responses
  • Bridging communication differences
  • Applying cross-cultural communication and messaging skills that move people to commitment and action
  • Recognizing and responding effectively and appropriately to diversity and inclusion dynamics
  • Knowing how to be an actively inclusive leader
  • Understanding the primary source of unconscious bias, micro inequities, and micro advantages
  • Conducting dialogues about unconscious bias with peers, managers, and subordinates to improve communication, services to clients, and team collaboration
  • Leading a successful multicultural team and inclusive meetings
  • Dialogue: having difficult conversations
  • Practicing facilitating and engaging in successful difficult conversations
  • Developing your vision and plan for an inclusive workplace and teams

Outline

Learning Objectives

  • Understand the Business Case for Diversity and Inclusion
  • Define Diversity and Inclusion and Describe Their Influence on Day-to-Day Interactions and Decision-Making Processes
  • Recognize the Manner in Which Culture Impacts Our Behaviors, Beliefs, Perceptions, and Responses to Others
  • Understand the Impact of Culture on the Way We Communicate, Build Relationships, and Lead Teams
  • Demonstrate the Ability to Engage in Difficult Conversations and Manage Conflict
  • Develop Cross-Cultural Competencies and Messaging Skills That Move Us to Commitment and Action
  • Develop a Personal Vision to Apply Seminar Learning That Embraces Diversity and Supports an Inclusive Environment

Introduction to Diversity and Inclusion

  • Establish a Common Language Through Definitions
  • Understand the Business Imperative for Diversity and Inclusion in the Workplace
  • Reflect on the Multidimensional, Multicultural Aspects of Individual Identity

Bridging Communication Differences

  • Identify Communication Style
  • Recognize Obstacles That May Hinder Communication
  • Apply Listening and Empathy to Bridge Differences
  • Understand and Recognize Microinequities
  • Initiate a Conversation with Someone Whose Difference You May Be Uncomfortable With

Leading a Successful Multicultural Team

  • Identify Strengths and Development Needs Using the Inclusive Leadership Assessment
  • Master the Art of Inclusive Meetings
  • Develop a Skill for Facilitating Teams’ Ability to Work Effectively Together
  • Identify Your Ideal Network to Accomplish Your Goals and Advance Your Career
  • Identify Leadership Challenges

Dialogue: Having Difficult Conversations

  • Use a Model to Hold Difficult Conversations
  • Identify Characteristics of Debate, Discussion, and Dialogue
  • Practice Dialogue in Conversations

Your Vision and Plan for an Inclusive Workplace

  • Review the Seminar’s Key Tools and Takeaways
  • Create an Inclusive Vision for Your Workplace
  • Build an Inclusive Leader Action Plan

Who should attend

Managers and leaders who want to promote and lead an increasingly diverse workforce and client base and promote an inclusive environment; diversity and inclusion leaders; learning and development professionals.

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